Nero AG Customer Community

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Frequently Asked Questions

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82

Upgrade Nero Platinum 2014 provided free to 12.5 users.

Lawrence Mayer asked · 72 replies · Last reply October 08, 2013 06:43 by Lars Breuning

Answered
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22

Nero Platinum 14 NOT include neroBackitup14. Need to pay annually for it.

HenrySP asked · 68 replies · Last reply August 28, 2017 01:28 by Wither 1

Answered
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17

Half-price upgrade offer for Nero 2015 - but zero info on product features?

David Davis asked · 165 replies · Last reply September 23, 2018 00:58 by Michael Czajka

Answered

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27

subtitles

Bernd Glaser shared · 79 replies · Last reply October 23, 2018 04:24 by Tonya Rabish

Under Consideration
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13

Add screen recording to the product

OliverS74 shared · 45 replies · Last reply January 24, 2015 08:44 by mmo2kds

Under Consideration

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116

Nero Video/Nero Recode suddenly not working anymore

Nero reported · 295 replies · Last reply April 30, 2016 01:24 by Wither 1

In Progress
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53

2014 platinum install fails

Stephen Hewes reported · 132 replies · Last reply August 17, 2017 17:03 by Omega Tester
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31

Nero 2016 Platinum No Longer Has BluRay Player !!

Andrew Macaulay reported · 188 replies · Last reply March 12, 2018 13:22 by Wither 1