I’m frustrated

2014 Platinum blu-ray player "Cannot Play This Media" error

I just installed Nero 2014 Platinum plus the Content Pack on my Windows 8 PC and ran the updates. When I try to play any of my blu-ray movies, I receive and error message stating it cannot play this media, no matter the blu-ray disc inserted. I tried changing compatibility mode on shortcut to both XP (SP3) and Win 7 and changed the default settings in the blu-ray player to English (US). None of these worked. I uninstalled the entire Nero installation, rebooted, ran CCleaner and reinstalled just the 2014 Platinum and still cannot play blu-ray discs. I did not have this issue with Nero 12.5 Platinum. Any help to resolve this would be appreciated.
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