2014 Platinum fails all burns, 2012 does not


running Platinum 2014 (and 2012) with W8.1 x64 Updated, when I burn a DVD or CD 2014 fails during the process and rejects the disc, this happens every time.

2012 works fine, 2014 worked okay when I first installed it but does not work now.

How do I fix this?
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