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2 pass encoding issue

High quality (2-pass) encoding is not working properly. I wish to use 2-pass encoding, but when I do so, the resulting video does not play properly. The process appears to complete ok, but when I play the resulting video it plays, but the screen is blank and there is no audio. Interestingly, the length of the video is shown as double what it should be (ie the file properties for a 2 minute video is 4 minutes). The problem is the same no matter what profile I use. 1-pass encoding works ok. Help please.
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