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I’m confused

activation for registered product

I was trying to burn a DVD9 (dual-layer) and I received a notice that my product needed to be activated.

I have a valid serial number, verified from my receipt, and can't seem to see the need for activation. Regardless, when I tried activating, the Nero server could not be contacted. I deactivated my VPN and tried again, with the same result.

Has anyone else experienced this? I'm attaching a screenshot of the problem.

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