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I’m frustrated

All the King's Horses and all the King's Men couldn't get Burn Express 4 to install from disc

Hi All,
A few weeks back I purchased Nero Platinum to download from the Nero Store. Despite several attempts it failed to install with the message 'This program requires the file AdvrCntr6.dll, which was not found on this system' (I'm running Windows Version 10.0.16299 Build 16299)

I had great support from the tech guys, and they offered several solutions, including a Nero removal toolkit, to completely get rid of my 2016 version, but to no avail and in the end they gave me a refund.

Undaunted, I purchased Burn Express 4 from Currys/PC World, today (6.8.18), thinking all the necessary files would be on the disc and I wouldn't encounter any problems...wrong!

I now get a message saying 'The wizard was interrupted...' see image below


Anyone, any ideas? Never had these issues before with Nero and I don't know where I stand taking the disc back for a refund
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