An unspecified error has occurred when trying to rip an audio CD

I am trying to rip an audio CD to my hard drive and I am following the directions here:
ftp://ftp6.nero.com/stepbystep/nero2014/Step-By-Step%20-%20How%20to%20Rip%20an%20Audio%20CD%20to%20Hard%20Drive%20with%20Nero%20Burning%20ROM%202014_ENG.pdf

But when I get to step 7 and press the Copy button, I get "An unspecified error has occurred."

I only bought this program to convert audio CD's into MP3 CDs, so if I can't get this working, it's useless to me.

Please help.
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