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I’m annoyed

api-ms-win-crt-runtime-l1-1-0.dll is missing

Purchased Nero 2017 on download. error message api-ms-win-crt-runtime-l1-1-0.dll is missing. have reinstalled to no effect. have checked for C++ and I have the relevant versions up to 2015. Have checked other links for similar problems and no improvement. please help.
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