Is there anybody with 5 free minutes to reproduce this bug presents in Nero Video for years but denied constantly?
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Dear TechSupport,
From Nero Video 10 it is a constant issue you failed to resolve but now I'm really fed up with it.
If I use your predefined Fade in / Fade out audio effect there is an audio clicking at the moment where the Fade in period ends.
You can easily reproduce this bug with your own music samples.
1. Make Adnanced Movies (any resolution, any frame rate, any audio format)
2. Drag your own background audio (eg. memories) onto the time line
3. Cut off a small part from the middle of this music
4. I have cut exactly this part (00:01:05.03 - 00:01:13:29)
5. Apply Fade out at the end of the first part and Fade in at the beginning of the second part
6. Play back the music and where the Fade in effect finishes (00:01:06:03) you will hear an annoying audio blip or click (call as you like it)
This problem is present in the Nero Video already from Nero Platinum 10 but it was always denied, misappreciated by the TechSupport and also by the tone-deaf forum members.
"Oh sorry I can't reproduce it, I can't hear anything. Surly poor performance of your computer." Bla-bla-bla for years and years!
I say now it is enough!
Do something with it and fix it as soon as possible!
Now the latest version is Nero Video 2015 and the problem still exists for more than 5 years!
I gave you the exact example above since sometimes this click doesn't really appear (eg. if you cut the video at a very silent stage).
But you can not always make cuttings at the silent parts or if it is a recommended way of usage of Nero Video then please list it with capital letters on your web site right below the price tag!
The only workaround is to Fade Out and Fade In with keyframes manually!
Please do not ask for time consuming logs and samples but simply reproduce the bug then act quickly and fix it as soon as possible!
Win7 Professional 64bit (Windows Update on)
i5 QuadCore
8GB RAM
Geforce GT240 with the latest driver (341.44 whql)
Nero Video 16.0.14000 (part of Nero 2015 Platinum)
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