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BackItUp Limitations?

Does Nero BackItUp only backup photos, video and music files? I want to back up my Outlook emails but when selecting the files to back up I cannot get to the AppData folder.

Any suggestions, please?

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  • Hi Robert-

    You won't be able to backup files from AppData with BackItUp v2014 and later.

    My suggestion would be to copy the files to a different partition and then backup the files from there.

    Does that help?
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  • Robert,

    At the upper right of the BackItUp screen, you will find:

    This Nero KnowHow has no information about the Nero BackItUp capabilities, etc. Significant changes were made to Nero BackItUp as of version 2014 when cloud backups were added. At that time there was a manual published that was chock full of errors. Since then, the cloud backup capability has been removed and the the manual discontinued.

    Moreover, as you may have noticed, Nero employees make no attempt to help out with issues like yours. Instead, they rely upon Wither 1? Wither 1, as you may have noticed, appears to simply present his own "ideas" about how things work. Moreover, no Nero employee chimes in when he's wrong. It's simply unbelievable!

    It's possible that you can get reliable advice from Nero via the Tech Support web page.

    Support Issues

    Help with issues involving recent Nero versions can be obtained directly from Nero by using the email contact form at Technical Support via e-mail. This requires a valid product serial number which has the form XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (8 groups of 4 characters/digits separated by dashes. Note: The serial number will not have the letter 'O'. Since this is a public forum, DO NOT post your serial number. If your serial number is not accepted, use the contact form at Nero Customer Service.
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