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Cannot Install Audials

I recently purchased Nero Platinum 2019. I have tried to install the Audials program and I get the message that setup requires an internet connection. It says to check the firewall and proxy settings if the problem persists. I disabled the firewall and get the same message. I don't know what the proxy should be. Any suggestions?
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  • I know this answer is late, but I just encountered the same issue.

    The solution is fairly straight forward: -

    1) Open Internet Explorer
    2) If you don't see the drop-down menu - hold down the [Alt] key until it appears
    3) Select Tools / Internet Options / Connections / LAN Settings
    4) Uncheck any Proxy settings
    5) Check 'Automatically detect settings'
    6) Click [Ok] then [Ok]
    7) Close IE and try the Audials install again

    Regards,

    Alan
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