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Converting Online Video (Youtube) Does Not Work in Nero 2014 Platinum
One of the main reasons I upgraded my Nero product to Nero 2014 Platinum is because you advertised that I could play a Youtube video and then save it to a file on my hard drive or burn to DVD-Video. This is not true and false advertising because it does not work. I contacted your help line but never received a reply. From other users comments I know I am not the only one who feels like they have been ripped off. Anyone who is thinking of buying Nero 2014 Platinum to recode Youtube videos .... don't because it is false advertising and does not work.
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I assume you're talking about using Recode.
Have you installed the updates that just came out?Comment -
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I’m
sorry!
Hi Noel,
you are absolutely right. We missed to eliminate this from our website on one page. On all other pages we already eliminated it and also on our retail box. We will change this immediately.
In the past we have been able to import and convert videos from YouTube, but as YouTube is trying to prevent this, they change their file format quite often and we are not able to keep up the support for it.
Please accept our sincere apologies for this mistake!
Please get in contact with our techsupport for a follow-up.
Thanks,
Jenny -
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Whoops?
As reported many times over, it didn't work when introduced in Nero 12 Recode. As reported many times over, it doesn't work in Nero 2014 Recode. As noted immediately above by Jenny (Employee), "we are not able to keep up the support for it,"
And yet, it is still advertised:
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I too have that problem. Before and after buying Nero 2014 I used/use Vdownloader. It's free and works great. I use it in conjuction with NERO.
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Still advertised
As reported many times over, it didn't work when introduced in Nero 12 Recode. As reported many times over, it doesn't work in Nero 2014 Recode. As noted above by Jenny (Employee), "we are not able to keep up the support for it,"
And yet, it is still advertised:
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Still advertised
As reported many times over, it didn't work when introduced in Nero 12 Recode. As reported many times over, it doesn't work in Nero 2014 Recode. As noted above by Jenny (Employee), "we are not able to keep up the support for it,"
And yet, it is still advertised:
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Still advertised on September 20, 2014!
As reported many times over, it didn't work when introduced in Nero 12 Recode. As reported many times over, it doesn't work in Nero 2014 Recode. As noted above by Jenny (Employee), "we are not able to keep up the support for it,"
And yet, it is still advertised:
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Will Nero ever remove these advertisements for non-existent capability?
- view 1 more comment
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Wither 1,
Do you have a Recode 2015, or did Nero 2015 include ye olde Recode 2014? -
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I have Recode 2015. It is v16.0.7000.
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