Converting Online Video (Youtube) Does Not Work in Nero 2014 Platinum

One of the main reasons I upgraded my Nero product to Nero 2014 Platinum is because you advertised that I could play a Youtube video and then save it to a file on my hard drive or burn to DVD-Video. This is not true and false advertising because it does not work. I contacted your help line but never received a reply. From other users comments I know I am not the only one who feels like they have been ripped off. Anyone who is thinking of buying Nero 2014 Platinum to recode Youtube videos .... don't because it is false advertising and does not work.
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