Cover Designer Install Problems

Having finally managed to install 2015 platinum I now find I cannot get Cover Designer to install whatever I do....just get to install has been interupted etc Any ideas welcomed please. Marketade
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  • There are other threads on this. It could be your anti-virus or something else.

    I had that problem with one of those three free apps and solved it by running a clean boot.

    Run msconfig.exe.

    In the Services tab, check the box to "hide all Microsoft...". Then, click on Disable All.
    In the Startup tab, click on Disable All.

    Reboot.

    Right click on the installation file and select "Run as Administrator".

    Does that work?

    Whether or not it works, run msconfig.exe again as soon as possible and reset everything back to the defaults. Reboot.
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  • Have done as requested...still the same.The installation was interupted! Any other ideas please.
    Marketade
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  • You could also try-

    Set a system restore point.

    Disable your anti-virus, including it's security features. This doesn't always happen with a clean boot.

    Run the installation file as administrator.
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  • If you create a new user (preferrably an administrator account), can you install it.

    I don't know if tech support will entertain installation problems with the free tools.
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  • Created new admin a/c but to no avail still get install interuption. I included anti virus switch off etc
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  • Here is the log file created:
    === Verbose logging started: 06/03/2015 18:44:40 Build type: SHIP UNICODE 5.00.9600.00 Calling process: C:\WINDOWS\SysWOW64\MSIEXEC.EXE ===
    MSI (c) (AC:B8) [18:44:40:697]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (AC:B8) [18:44:40:697]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (AC:90) [18:44:40:712]: Resetting cached policy values
    MSI (c) (AC:90) [18:44:40:712]: Machine policy value 'Debug' is 0
    MSI (c) (AC:90) [18:44:40:712]: ******* RunEngine:
    ******* Product: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (AC:90) [18:44:40:712]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (AC:90) [18:44:40:728]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi' against software restriction policy
    MSI (c) (AC:90) [18:44:40:728]: SOFTWARE RESTRICTION POLICY: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi has a digital signature
    MSI (c) (AC:90) [18:44:40:978]: SOFTWARE RESTRICTION POLICY: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (AC:90) [18:44:41:025]: Cloaking enabled.
    MSI (c) (AC:90) [18:44:41:025]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (AC:90) [18:44:41:025]: End dialog not enabled
    MSI (c) (AC:90) [18:44:41:025]: Original package ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi
    MSI (c) (AC:90) [18:44:41:025]: Package we're running from ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi
    MSI (c) (AC:90) [18:44:41:025]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (c) (AC:90) [18:44:41:025]: APPCOMPAT: looking for appcompat database entry with ProductCode '{79BB6415-00A7-413A-B278-A7EAE69F1753}'.
    MSI (c) (AC:90) [18:44:41:025]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (AC:90) [18:44:41:040]: MSCOREE not loaded loading copy from system32
    MSI (c) (AC:90) [18:44:41:040]: Machine policy value 'TransformsSecure' is 0
    MSI (c) (AC:90) [18:44:41:040]: User policy value 'TransformsAtSource' is 0
    MSI (c) (AC:90) [18:44:41:040]: Note: 1: 2262 2: File 3: -2147287038
    MSI (c) (AC:90) [18:44:41:040]: Note: 1: 2205 2: 3: MsiFileHash
    MSI (c) (AC:90) [18:44:41:040]: Machine policy value 'DisablePatch' is 0
    MSI (c) (AC:90) [18:44:41:040]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (c) (AC:90) [18:44:41:040]: Machine policy value 'DisableLUAPatching' is 0
    MSI (c) (AC:90) [18:44:41:040]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (c) (AC:90) [18:44:41:040]: Looking for file transform: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST
    MSI (c) (AC:90) [18:44:41:040]: Original transform ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST
    MSI (c) (AC:90) [18:44:41:040]: Transform we're running from ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST
    MSI (c) (AC:90) [18:44:41:040]: SOFTWARE RESTRICTION POLICY: Verifying transform --> 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST' against software restriction policy
    MSI (c) (AC:90) [18:44:41:040]: SOFTWARE RESTRICTION POLICY: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST has a digital signature
    MSI (c) (AC:90) [18:44:41:056]: SOFTWARE RESTRICTION POLICY: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Media 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2205 2: 3: PatchPackage
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: _Tables 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: _Columns 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Media 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: File 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: TRANSFORM: 'PatchPackage' table is missing or empty. No pre-transform fixup necessary.
    MSI (c) (AC:90) [18:44:41:056]: TRANSFORM: Applying regular transform to database.
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: _Tables 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: _Columns 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ActionText 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AdminUISequence 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AdvtUISequence 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AppId 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AppSearch 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Feature 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Binary 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: File 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: CheckBox 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Component 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Icon 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ComboBox 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Directory 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Control 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Dialog 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ControlCondition 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ControlEvent 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: CreateFolder 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: CustomAction 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: DrLocator 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ModuleSignature 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: EventMapping 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: FeatureComponents 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: InstallUISequence 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ListBox 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ListView 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: LockPermissions 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Media 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ModuleComponents 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: RadioButton 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Registry 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: RegLocator 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: TextStyle 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: UIText 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: Upgrade 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: _Validation 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: MsiEmbeddedChainer 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ISChainPackage 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ISComponentExtended 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: ISCustomActionReference 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: NeroProductCodes 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: #_BaselineCost 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: #_BaselineFile 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: #_BaselineData 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: #_PatchCache 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: MsiPackageCertificate 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: MsiPatchCertificate 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: MsiDigitalCertificate 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: APPCOMPAT: looking for appcompat database entry with ProductCode '{79BB6415-00A7-413A-B278-A7EAE69F1753}'.
    MSI (c) (AC:90) [18:44:41:056]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (AC:90) [18:44:41:056]: Transforms are not secure.
    MSI (c) (AC:90) [18:44:41:056]: Transforming table Property.

    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\MSI65e02.LOG'.
    MSI (c) (AC:90) [18:44:41:056]: Command Line: TRANSFORMS=1033.MST SETUPEXEDIR=C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891 SETUPEXENAME=setup.exe CURRENTDIRECTORY=C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891 CLIENTUILEVEL=0 CLIENTPROCESSID=8620
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{D1D425A7-8C6A-4391-A5C6-8F24D89A878A}'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding TRANSFORMS property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST'.
    MSI (c) (AC:90) [18:44:41:056]: Product Code passed to Engine.Initialize: ''
    MSI (c) (AC:90) [18:44:41:056]: Product Code from property table before transforms: '{79BB6415-00A7-413A-B278-A7EAE69F1753}'
    MSI (c) (AC:90) [18:44:41:056]: Product Code from property table after transforms: '{79BB6415-00A7-413A-B278-A7EAE69F1753}'
    MSI (c) (AC:90) [18:44:41:056]: Product not registered: beginning first-time install
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (c) (AC:90) [18:44:41:056]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (c) (AC:90) [18:44:41:056]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (AC:90) [18:44:41:056]: Adding new sources is allowed.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (c) (AC:90) [18:44:41:056]: Package name extracted from package path: 'nero.nerocoverdesigner.msi'
    MSI (c) (AC:90) [18:44:41:056]: Package to be registered: 'nero.nerocoverdesigner.msi'
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2262 2: AdminProperties 3: -2147287038
    MSI (c) (AC:90) [18:44:41:056]: Machine policy value 'DisableMsi' is 0
    MSI (c) (AC:90) [18:44:41:056]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (c) (AC:90) [18:44:41:056]: User policy value 'AlwaysInstallElevated' is 0
    MSI (c) (AC:90) [18:44:41:056]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (c) (AC:90) [18:44:41:056]: Running product '{79BB6415-00A7-413A-B278-A7EAE69F1753}' with elevated privileges: Product is assigned.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Modifying TRANSFORMS property. Its current value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST'. Its new value: '1033.MST'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '8620'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Modifying TRANSFORMS property. Its current value is '1033.MST'. Its new value: 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST'.
    MSI (c) (AC:90) [18:44:41:056]: TRANSFORMS property is now: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST
    MSI (c) (AC:90) [18:44:41:056]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '405'.
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\Favorites
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\Documents
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Recent
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Templates
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Local
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\Pictures
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\Users\Adrian\Desktop
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (c) (AC:90) [18:44:41:056]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
    MSI (c) (AC:90) [18:44:41:056]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
    MSI (c) (AC:90) [18:44:41:072]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
    MSI (c) (AC:90) [18:44:41:072]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (c) (AC:90) [18:44:41:072]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'marketade@virginmedia.com'.
    MSI (c) (AC:90) [18:44:41:072]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi'.
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi'.
    MSI (c) (AC:90) [18:44:41:072]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\'.
    MSI (c) (AC:90) [18:44:41:072]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\'.
    MSI (c) (AC:B8) [18:44:41:072]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
    === Logging started: 06/03/2015 18:44:41 ===
    MSI (c) (AC:90) [18:44:41:087]: Note: 1: 2205 2: 3: PatchPackage
    MSI (c) (AC:90) [18:44:41:087]: Machine policy value 'DisableRollback' is 0
    MSI (c) (AC:90) [18:44:41:087]: User policy value 'DisableRollback' is 0
    MSI (c) (AC:90) [18:44:41:087]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
    MSI (c) (AC:90) [18:44:41:087]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (c) (AC:90) [18:44:41:087]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
    MSI (c) (AC:90) [18:44:41:087]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (c) (AC:90) [18:44:41:087]: Doing action: INSTALL
    Action 18:44:41: INSTALL.
    Action start 18:44:41: INSTALL.
    MSI (c) (AC:90) [18:44:41:087]: UI Sequence table 'InstallUISequence' is present and populated.
    MSI (c) (AC:90) [18:44:41:087]: Running UISequence
    MSI (c) (AC:90) [18:44:41:087]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
    MSI (c) (AC:90) [18:44:41:087]: Skipping action: Nero_CA_UpdateUsageStats (condition is false)
    MSI (c) (AC:90) [18:44:41:087]: Doing action: ISSetAllUsers
    Action 18:44:41: ISSetAllUsers.
    Action start 18:44:41: ISSetAllUsers.
    MSI (c) (AC:DC) [18:44:41:259]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI5F98.tmp, Entrypoint: SetAllUsers
    MSI (c) (AC:58) [18:44:41:259]: Cloaking enabled.
    MSI (c) (AC:58) [18:44:41:259]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (AC:58) [18:44:41:259]: Connected to service for CA interface.
    InstallShield 18:44:41: Begin SetAllUsers()
    InstallShield 18:44:41: Getting records from Upgrade table
    InstallShield 18:44:41: UpgradeCode: {8D462346-E573-484B-87FA-7E96D4DEBD03} MinVersion: MaxVersion: 16.0.1003 Language: Attributes: 2
    InstallShield 18:44:41: Checking related product {B791E0AB-87A9-41A4-8D98-D13C2E37D928}
    InstallShield 18:44:41: Nero Info {B791E0AB-87A9-41A4-8D98-D13C2E37D928} 0 16.0.1006 ***Related***
    MSI (c) (AC!78) [18:44:41:493]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
    InstallShield 18:44:41: ALLUSERS of related product {B791E0AB-87A9-41A4-8D98-D13C2E37D928} is = 1
    InstallShield 18:44:41: End SetAllUsers()
    Action ended 18:44:41: ISSetAllUsers. Return value 1.
    MSI (c) (AC:90) [18:44:41:493]: Doing action: AppSearch
    Action 18:44:41: AppSearch. Searching for installed applications
    Action start 18:44:41: AppSearch.
    AppSearch: Property: NERO.SENDUSAGESTATISTICS.EE698257_A789_474D_A546_5E5AAA5B180D, Signature: NewSignature1.EE698257_A789_474D_A546_5E5AAA5B180D
    AppSearch: Property: KWIKCLIENT.INSTALLED.PATH, Signature: KwikClientAppSearch
    MSI (c) (AC:90) [18:44:41:493]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nero\Nero 12\Installer\Applications\{AF327E4E-62AD-4F28-88D4-C22BDCE3D550}\UserProperties 3: 2
    AppSearch: Property: NERO_INSTALL.AVGTOOLBAR, Signature: AVGToolbarSearch
    MSI (c) (AC:90) [18:44:41:493]: Note: 1: 1325 2: nero_toolbar.txt
    AppSearch: Property: WELCOME.INSTALLED.PATH, Signature: WelcomeAppSearch
    MSI (c) (AC:90) [18:44:41:493]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Nero\Nero 12\Installer\Applications\{F365FFBE-163C-40EE-87F6-68C9D1DE42E4}\UserProperties 3: 2
    Action ended 18:44:41: AppSearch. Return value 1.
    MSI (c) (AC:90) [18:44:41:493]: Doing action: LaunchConditions
    Action 18:44:41: LaunchConditions. Evaluating launch conditions
    Action start 18:44:41: LaunchConditions.
    Action ended 18:44:41: LaunchConditions. Return value 1.
    MSI (c) (AC:90) [18:44:41:493]: Doing action: SetupInitialization
    Action 18:44:41: SetupInitialization.
    Action start 18:44:41: SetupInitialization.
    Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 0 character set.
    Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 0 character set.
    Action 18:44:41: SetupInitialization. Dialog created
    Action ended 18:44:41: SetupInitialization. Return value 1.
    MSI (c) (AC:90) [18:44:41:525]: Doing action: FindRelatedProducts
    Action 18:44:41: FindRelatedProducts. Searching for related applications
    Action start 18:44:41: FindRelatedProducts.
    FindRelatedProducts: Found application: {3AAB08A3-F129-4BD5-B409-AE674F93759D}
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding FOUND.APP.NPRQ property. Its value is '{3AAB08A3-F129-4BD5-B409-AE674F93759D}'.
    Action ended 18:44:41: FindRelatedProducts. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Skipping action: ISPreventDowngrade (condition is false)
    MSI (c) (AC:90) [18:44:41:540]: Skipping action: CCPSearch (condition is false)
    MSI (c) (AC:90) [18:44:41:540]: Skipping action: RMCCPSearch (condition is false)
    MSI (c) (AC:90) [18:44:41:540]: Doing action: ValidateProductID
    Action 18:44:41: ValidateProductID.
    Action start 18:44:41: ValidateProductID.
    Action ended 18:44:41: ValidateProductID. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Skipping action: Nero_CA_RepairFeatureStates (condition is false)
    MSI (c) (AC:90) [18:44:41:540]: Doing action: CostInitialize
    Action 18:44:41: CostInitialize. Computing space requirements
    Action start 18:44:41: CostInitialize.
    MSI (c) (AC:90) [18:44:41:540]: Machine policy value 'MaxPatchCacheSize' is 10
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'D:\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
    Action ended 18:44:41: CostInitialize. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Doing action: FileCost
    Action 18:44:41: FileCost. Computing space requirements
    Action start 18:44:41: FileCost.
    MSI (c) (AC:90) [18:44:41:540]: Note: 1: 2205 2: 3: MsiAssembly
    MSI (c) (AC:90) [18:44:41:540]: Note: 1: 2205 2: 3: Class
    MSI (c) (AC:90) [18:44:41:540]: Note: 1: 2205 2: 3: Extension
    MSI (c) (AC:90) [18:44:41:540]: Note: 1: 2205 2: 3: TypeLib
    Action ended 18:44:41: FileCost. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Doing action: IsolateComponents
    Action 18:44:41: IsolateComponents.
    Action start 18:44:41: IsolateComponents.
    Action ended 18:44:41: IsolateComponents. Return value 0.
    MSI (c) (AC:90) [18:44:41:540]: Doing action: setUserProfileNT
    Action 18:44:41: setUserProfileNT.
    Action start 18:44:41: setUserProfileNT.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\Adrian'.
    Action ended 18:44:41: setUserProfileNT. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Skipping action: SetAllUsersProfileNT (condition is false)
    MSI (c) (AC:90) [18:44:41:540]: Doing action: setAllUsersProfile2K
    Action 18:44:41: setAllUsersProfile2K.
    Action start 18:44:41: setAllUsersProfile2K.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.
    Action ended 18:44:41: setAllUsersProfile2K. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Doing action: ResolveSource
    Action 18:44:41: ResolveSource.
    Action start 18:44:41: ResolveSource.
    MSI (c) (AC:90) [18:44:41:540]: Resolving source.
    MSI (c) (AC:90) [18:44:41:540]: Resolving source to launched-from source.
    MSI (c) (AC:90) [18:44:41:540]: Setting launched-from source as last-used.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{79BB6415-00A7-413A-B278-A7EAE69F1753}'.
    MSI (c) (AC:90) [18:44:41:540]: SOURCEDIR ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\
    MSI (c) (AC:90) [18:44:41:540]: SOURCEDIR product ==> {79BB6415-00A7-413A-B278-A7EAE69F1753}
    MSI (c) (AC:90) [18:44:41:540]: Determining source type
    MSI (c) (AC:90) [18:44:41:540]: Source type from package 'nero.nerocoverdesigner.msi': 0
    MSI (c) (AC:90) [18:44:41:540]: Source path resolution complete. Dumping Directory table...
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: TARGETDIR , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\ , LongSubPath: , ShortSubPath:
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: INSTALLDIR.F41DFC5A_891C_48E4_A24B_33C93A9B7A1B , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\ , LongSubPath: , ShortSubPath:
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: WindowsFolder , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\Windows\ , LongSubPath: Windows\ , ShortSubPath:
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: USERPROFILE , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\UserProfile\ , LongSubPath: UserProfile\ , ShortSubPath: USERPR~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: CommonFilesFolder , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\Common\ , LongSubPath: Common\ , ShortSubPath:
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: ISCommonFilesFolder , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\Common\InstallShield\ , LongSubPath: Common\InstallShield\ , ShortSubPath: Common\Instal~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: ISUpdateServiceFolder , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\Common\InstallShield\UpdateService\ , LongSubPath: Common\InstallShield\UpdateService\ , ShortSubPath: Common\Instal~1\UPDATE~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: CommonAppDataFolder , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\CommonAppData\ , LongSubPath: CommonAppData\ , ShortSubPath: Common~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: NERO1.EE698257_A789_474D_A546_5E5AAA5B180D , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\CommonAppData\Nero\ , LongSubPath: CommonAppData\Nero\ , ShortSubPath: Common~1\Nero\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: NERO_10.EE698257_A789_474D_A546_5E5AAA5B180D , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\CommonAppData\Nero\Nero 10\ , LongSubPath: CommonAppData\Nero\Nero 10\ , ShortSubPath: Common~1\Nero\NERO10~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: ONLINESERVICES.EE698257_A789_474D_A546_5E5AAA5B180D , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\CommonAppData\Nero\Nero 10\OnlineServices\ , LongSubPath: CommonAppData\Nero\Nero 10\OnlineServices\ , ShortSubPath: Common~1\Nero\NERO10~1\ONLINE~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: ALLUSERSPROFILE , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\All Users\ , LongSubPath: All Users\ , ShortSubPath: ALLUSE~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: ProgramFilesFolder , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\program files\ , LongSubPath: program files\ , ShortSubPath: PROGRA~1\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: NERO , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\program files\Nero\ , LongSubPath: program files\Nero\ , ShortSubPath: PROGRA~1\Nero\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: INSTALLDIR , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\program files\Nero\ , LongSubPath: program files\Nero\ , ShortSubPath: PROGRA~1\Nero\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: ISYourDataBaseDir , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\program files\Nero\Database\ , LongSubPath: program files\Nero\Database\ , ShortSubPath: PROGRA~1\Nero\Database\
    MSI (c) (AC:90) [18:44:41:540]: Dir (source): Key: DATABASEDIR , Object: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\program files\Nero\Database\ , LongSubPath: program files\Nero\Database\ , ShortSubPath: PROGRA~1\Nero\Database\
    Action ended 18:44:41: ResolveSource. Return value 1.
    MSI (c) (AC:90) [18:44:41:540]: Doing action: CostFinalize
    Action 18:44:41: CostFinalize. Computing space requirements
    Action start 18:44:41: CostFinalize.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
    MSI (c) (AC:90) [18:44:41:540]: Note: 1: 2262 2: Patch 3: -2147287038
    MSI (c) (AC:90) [18:44:41:540]: Note: 1: 2205 2: 3: Condition
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'D:\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding INSTALLDIR.F41DFC5A_891C_48E4_A24B_33C93A9B7A1B property. Its value is 'D:\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Modifying USERPROFILE property. Its current value is 'C:\Users\Adrian'. Its new value: 'C:\Users\Adrian\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding ISCommonFilesFolder property. Its value is 'C:\Program Files (x86)\Common Files\InstallShield\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding ISUpdateServiceFolder property. Its value is 'C:\Program Files (x86)\Common Files\InstallShield\UpdateService\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding NERO1.EE698257_A789_474D_A546_5E5AAA5B180D property. Its value is 'C:\ProgramData\Nero\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding NERO_10.EE698257_A789_474D_A546_5E5AAA5B180D property. Its value is 'C:\ProgramData\Nero\Nero 10\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding ONLINESERVICES.EE698257_A789_474D_A546_5E5AAA5B180D property. Its value is 'C:\ProgramData\Nero\Nero 10\OnlineServices\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Modifying ALLUSERSPROFILE property. Its current value is 'C:\ProgramData'. Its new value: 'C:\ProgramData\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding NERO property. Its value is 'C:\Program Files (x86)\Nero\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files (x86)\Nero\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding ISYourDataBaseDir property. Its value is 'C:\Program Files (x86)\Nero\Database\'.
    MSI (c) (AC:90) [18:44:41:540]: PROPERTY CHANGE: Adding DATABASEDIR property. Its value is 'C:\Program Files (x86)\Nero\Database\'.
    MSI (c) (AC:90) [18:44:41:540]: Target path resolution complete. Dumping Directory table...
    MSI (c) (AC:90) [18:44:41:540]: Note: target paths subject to change (via custom actions or browsing)
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: TARGETDIR , Object: D:\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: INSTALLDIR.F41DFC5A_891C_48E4_A24B_33C93A9B7A1B , Object: D:\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: WindowsFolder , Object: C:\WINDOWS\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: USERPROFILE , Object: C:\Users\Adrian\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files (x86)\Common Files\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: ISCommonFilesFolder , Object: C:\Program Files (x86)\Common Files\InstallShield\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: ISUpdateServiceFolder , Object: C:\Program Files (x86)\Common Files\InstallShield\UpdateService\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: CommonAppDataFolder , Object: C:\ProgramData\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: NERO1.EE698257_A789_474D_A546_5E5AAA5B180D , Object: C:\ProgramData\Nero\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: NERO_10.EE698257_A789_474D_A546_5E5AAA5B180D , Object: C:\ProgramData\Nero\Nero 10\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: ONLINESERVICES.EE698257_A789_474D_A546_5E5AAA5B180D , Object: C:\ProgramData\Nero\Nero 10\OnlineServices\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: ALLUSERSPROFILE , Object: C:\ProgramData\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files (x86)\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: NERO , Object: C:\Program Files (x86)\Nero\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files (x86)\Nero\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: ISYourDataBaseDir , Object: C:\Program Files (x86)\Nero\Database\
    MSI (c) (AC:90) [18:44:41:540]: Dir (target): Key: DATABASEDIR , Object: C:\Program Files (x86)\Nero\Database\
    Action ended 18:44:41: CostFinalize. Return value 1.
    MSI (c) (AC:90) [18:44:41:556]: Doing action: Nero_CA_CheckProductConflicts
    Action 18:44:41: Nero_CA_CheckProductConflicts.
    Action start 18:44:41: Nero_CA_CheckProductConflicts.
    MSI (c) (AC:00) [18:44:41:556]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI616E.tmp, Entrypoint: CA_CheckProductConflicts
    CA_CheckProductConflicts: Utils.cpp : 533 : CollectIncludedInstallers - Started
    CA_CheckProductConflicts: Utils.cpp : 580 : CollectIncludedInstallers - Succeeded
    CA_CheckProductConflicts: CustomActions.cpp : 1405 : No conflicts found.
    Action ended 18:44:41: Nero_CA_CheckProductConflicts. Return value 1.
    MSI (c) (AC:90) [18:44:41:822]: Doing action: Nero_CA_CheckRebootPending
    Action 18:44:41: Nero_CA_CheckRebootPending.
    Action start 18:44:41: Nero_CA_CheckRebootPending.
    MSI (c) (AC:D8) [18:44:41:822]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI6279.tmp, Entrypoint: CA_CheckRebootPending
    CA_CheckRebootPending: CustomActions.cpp : 1551 : No pending reboot detected
    CA_CheckRebootPending: CustomActions.cpp : 1562 : Succeeded
    Action ended 18:44:41: Nero_CA_CheckRebootPending. Return value 1.
    MSI (c) (AC:90) [18:44:41:900]: Doing action: Nero_CA_IsNeroGoogleOfferInstalled
    Action 18:44:41: Nero_CA_IsNeroGoogleOfferInstalled.
    Action start 18:44:41: Nero_CA_IsNeroGoogleOfferInstalled.
    MSI (c) (AC:34) [18:44:41:900]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI62C8.tmp, Entrypoint: CA_IsNeroGoogleOfferInstalled
    MSI (c) (AC!78) [18:44:42:197]: PROPERTY CHANGE: Adding NERO.INSTALL_NEROCHROMEINSTALLED property. Its value is 'NO'.
    MSI (c) (AC!78) [18:44:42:197]: PROPERTY CHANGE: Adding NERO.INSTALL_NEROGOOGLETOOLBARINSTALLED property. Its value is 'NO'.
    Action ended 18:44:42: Nero_CA_IsNeroGoogleOfferInstalled. Return value 1.
    MSI (c) (AC:90) [18:44:42:197]: Doing action: MigrateFeatureStates
    Action 18:44:42: MigrateFeatureStates. Migrating feature states from related applications
    Action start 18:44:42: MigrateFeatureStates.
    Action ended 18:44:42: MigrateFeatureStates. Return value 0.
    MSI (c) (AC:90) [18:44:42:212]: Skipping action: Nero_CA_MigrateFeatureStates (condition is false)
    MSI (c) (AC:90) [18:44:42:212]: Skipping action: PatchWelcome (condition is false)
    MSI (c) (AC:90) [18:44:42:212]: Doing action: LiLiW_ExtractFiles.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:42: LiLiW_ExtractFiles.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:42: LiLiW_ExtractFiles.BCA23894_39E0_4D88_B650_464D261A4F87.
    MSI (c) (AC:0C) [18:44:42:212]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI6401.tmp, Entrypoint: _MSIExtractFiles@4
    MSI (c) (AC!C4) [18:44:42:384]: PROPERTY CHANGE: Adding SUPPORTDIR property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\D39B4B65_3692_4292_833F_2C81D15845EB__11.0.3.20__2524\'.
    NL_CA Result: 0
    Action ended 18:44:44: LiLiW_ExtractFiles.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    MSI (c) (AC:90) [18:44:44:369]: Doing action: LiLiW_GetDefaultKey.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:44: LiLiW_GetDefaultKey.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:44: LiLiW_GetDefaultKey.BCA23894_39E0_4D88_B650_464D261A4F87.
    MSI (c) (AC:64) [18:44:44:384]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI6C7E.tmp, Entrypoint: _MSIGetDefaultKey@4
    MSI (c) (AC!C0) [18:44:44:463]: PROPERTY CHANGE: Adding NERO.ADVRCNTR_PATH property. Its value is 'C:\Users\Adrian\AppData\Local\Temp\D39B4B65_3692_4292_833F_2C81D15845EB__11.0.3.20__2524\AdvrCntr6.dll'.
    MSI (c) (AC!C0) [18:44:50:870]: PROPERTY CHANGE: Adding NERO.USER_KEY property. Its value is 'X028-0083-29A5-AX8W-230U-91AM-HM1K-A3UA'.
    NL_CA Result: 0
    Action ended 18:44:50: LiLiW_GetDefaultKey.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    MSI (c) (AC:90) [18:44:50:870]: Skipping action: LiLiW_GetEula.BCA23894_39E0_4D88_B650_464D261A4F87 (condition is false)
    MSI (c) (AC:90) [18:44:50:870]: Skipping action: InstallWelcome (condition is false)
    MSI (c) (AC:90) [18:44:50:870]: Skipping action: LicenseAgreement.BCA23894_39E0_4D88_B650_464D261A4F87 (condition is false)
    MSI (c) (AC:90) [18:44:50:870]: Doing action: WelcomeSerialCombo.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:50: WelcomeSerialCombo.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:50: WelcomeSerialCombo.BCA23894_39E0_4D88_B650_464D261A4F87.
    Info 2898.For MSSWhiteSerif8 textstyle, the system created a 'Tahoma' font, in 0 character set.
    Info 2826.Control DlgLine_WSC on dialog WelcomeSerialCombo.BCA23894_39E0_4D88_B650_464D261A4F87 extends beyond the boundaries of the dialog to the right by 64 pixels.
    Info 2898.For MSSansBold8 textstyle, the system created a 'Tahoma' font, in 0 character set.
    Action 18:44:50: WelcomeSerialCombo.BCA23894_39E0_4D88_B650_464D261A4F87. Dialog created
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: MsiAssembly
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
    MSI (c) (AC:CC) [18:44:50:901]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: BindImage
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: ProgId
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: PublishComponent
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: SelfReg
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: Extension
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: Font
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: Shortcut
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: Class
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2205 2: 3: TypeLib
    MSI (c) (AC:CC) [18:44:50:901]: Note: 1: 2727 2:
    MSI (c) (AC:B8) [18:44:55:433]: Doing action: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:55: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:55: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87.
    MSI (c) (AC:40) [18:44:55:433]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI97A6.tmp, Entrypoint: _MSICheckKey@4
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_003 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_004 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_005 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_006 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_012 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_014 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_016 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_017 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_020 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_021 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_022 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_050 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_057 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_075 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_087 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_089 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_090 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_091 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_092 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_095 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_096 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_099 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_102 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_105 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_106 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_107 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_108 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_109 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_110 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_111 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_112 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_113 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_124 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_126 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_127 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_128 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_129 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_130 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_131 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_132 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_133 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_137 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_138 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_139 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_143 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_144 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_145 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_146 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_147 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_148 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_149 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_150 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_153 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_154 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_155 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_158 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_159 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_161 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_162 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_163 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_165 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_166 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Adding NERO.appIdIsAllowed_167 property. Its value is 'YES'.
    MSI (c) (AC!C8) [18:44:55:558]: PROPERTY CHANGE: Modifying NERO.IS_KEY_VALID property. Its current value is 'NO'. Its new value: 'YES'.
    Action ended 18:44:55: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    MSI (c) (AC:B8) [18:44:55:558]: Doing action: LiLiW_GetEula.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:55: LiLiW_GetEula.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:55: LiLiW_GetEula.BCA23894_39E0_4D88_B650_464D261A4F87.
    MSI (c) (AC:B4) [18:44:55:574]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSI9824.tmp, Entrypoint: _MSIGetEULA@4
    Action ended 18:44:55: LiLiW_GetEula.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    Action 18:44:55: LicenseAgreement.BCA23894_39E0_4D88_B650_464D261A4F87. Dialog created
    MSI (c) (AC:B8) [18:44:56:964]: PROPERTY CHANGE: Modifying NERO.userAcknowledgedEula property. Its current value is 'NO'. Its new value: 'YES'.
    MSI (c) (AC:B8) [18:44:57:871]: Doing action: Nero_SetEula.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:57: Nero_SetEula.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:57: Nero_SetEula.BCA23894_39E0_4D88_B650_464D261A4F87.
    MSI (c) (AC:B8) [18:44:57:871]: PROPERTY CHANGE: Adding NERO.IS_EULA_ACCEPTED property. Its value is 'YES'.
    Action ended 18:44:57: Nero_SetEula.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    MSI (c) (AC:B8) [18:44:57:871]: Doing action: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87
    Action 18:44:57: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87.
    Action start 18:44:57: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87.
    MSI (c) (AC:14) [18:44:57:871]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSIA12E.tmp, Entrypoint: _MSICheckKey@4
    Action ended 18:44:57: LiLiW_CheckKey.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    Info 2827.The button Join the Nero Product Improvement Program on the radio button group RadioButtonGroup1 on dialog ReadyToInstall extends beyond the boundaries of the group to the right by 1 pixels.
    Info 2898.For MSSansSerif8 textstyle, the system created a 'MS Sans Serif' font, in 0 character set.
    Info 2827.The button No, thanks on the radio button group RadioButtonGroup1 on dialog ReadyToInstall extends beyond the boundaries of the group to the right by 1 pixels.
    Action 18:44:57: ReadyToInstall. Dialog created
    MSI (c) (AC:B8) [18:44:58:464]: Note: 1: 2727 2:
    MSI (c) (AC:B8) [18:44:58:964]: Note: 1: 2727 2:
    Action 18:44:59: LicenseAgreementOpenCandy. Dialog created
    MSI (c) (AC:B8) [18:45:00:590]: PROPERTY CHANGE: Modifying NERO.INSTALL_OC_ACCEPTED_LICENSE property. Its current value is 'NO'. Its new value: 'YES'.
    MSI (c) (AC:B8) [18:45:02:074]: Doing action: Nero_CA_OcInitialize
    Action 18:45:02: Nero_CA_OcInitialize.
    Action start 18:45:02: Nero_CA_OcInitialize.
    MSI (c) (AC:80) [18:45:02:090]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSIB19A.tmp, Entrypoint: CA_OcInitialize
    MSI (c) (AC!CC) [18:45:02:152]: PROPERTY CHANGE: Adding NERO.INSTALL_OC_INITIALIZED property. Its value is 'INITIALIZING'.
    MSI (c) (AC!CC) [18:45:02:309]: PROPERTY CHANGE: Adding OC_MESSAGE property. Its value is 'ERROR'.
    MSI (c) (AC!CC) [18:45:03:793]: PROPERTY CHANGE: Modifying OC_MESSAGE property. Its current value is 'ERROR'. Its new value: 'YES'.
    MSI (c) (AC!CC) [18:45:03:793]: PROPERTY CHANGE: Modifying NERO.INSTALL_OC_INITIALIZED property. Its current value is 'INITIALIZING'. Its new value: 'YES'.
    Action ended 18:45:03: Nero_CA_OcInitialize. Return value 1.
    MSI (c) (AC:B8) [18:45:03:793]: Doing action: Nero_CA_OcHandleNextButtonClick
    Action 18:45:03: Nero_CA_OcHandleNextButtonClick.
    Action start 18:45:03: Nero_CA_OcHandleNextButtonClick.
    MSI (c) (AC:9C) [18:45:03:809]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSIB852.tmp, Entrypoint: CA_OcHandleNextButtonClick
    MSI (c) (AC!04) [18:45:03:981]: PROPERTY CHANGE: Adding NERO.INSTALL_OC_HANDLE_NEXT_BUTTON_CLICK property. Its value is 'YES'.
    Action ended 18:45:03: Nero_CA_OcHandleNextButtonClick. Return value 1.
    MSI (c) (AC:B8) [18:45:03:981]: Doing action: Nero_CA_OcCanShowOffer
    Action 18:45:03: Nero_CA_OcCanShowOffer.
    Action start 18:45:03: Nero_CA_OcCanShowOffer.
    MSI (c) (AC:40) [18:45:03:996]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSIB90E.tmp, Entrypoint: CA_OcCanShowOffer
    MSI (c) (AC!6C) [18:45:04:168]: PROPERTY CHANGE: Adding NERO.INSTALL_OC_CAN_SHOW_OFFER property. Its value is 'YES'.
    MSI (c) (AC!6C) [18:45:04:168]: PROPERTY CHANGE: Adding NERO.INSTALL_OC_CAN_SHOW_1_OFFER property. Its value is 'YES'.
    Action ended 18:45:04: Nero_CA_OcCanShowOffer. Return value 1.
    MSI (c) (AC:B8) [18:45:04:168]: Doing action: Nero_CA_OcGetBannerInfo
    Action 18:45:04: Nero_CA_OcGetBannerInfo.
    Action start 18:45:04: Nero_CA_OcGetBannerInfo.
    MSI (c) (AC:FC) [18:45:04:168]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSIB9CB.tmp, Entrypoint: CA_OcGetBannerInfo
    MSI (c) (AC!88) [18:45:04:246]: PROPERTY CHANGE: Modifying OC_MESSAGE property. Its current value is 'YES'. Its new value: 'Install Ad-Aware Web Companion'.
    MSI (c) (AC!88) [18:45:04:246]: PROPERTY CHANGE: Adding NERO.INSTALL_OC_TITLE property. Its value is 'Install Ad-Aware Web Companion'.
    MSI (c) (AC!88) [18:45:04:246]: PROPERTY CHANGE: Modifying OC_MESSAGE property. Its current value is 'Install Ad-Aware Web Companion'. Its new value: 'Advertisement by Nero'.
    MSI (c) (AC!88) [18:45:04:246]: PROPERTY CHANGE: Adding NERO.INSTALL_OC_DESCRIPTION property. Its value is 'Advertisement by Nero'.
    Action ended 18:45:04: Nero_CA_OcGetBannerInfo. Return value 1.
    MSI (c) (AC:B8) [18:45:04:246]: Doing action: Nero_CA_OcShowOffer
    Action 18:45:04: Nero_CA_OcShowOffer.
    Action start 18:45:04: Nero_CA_OcShowOffer.
    MSI (c) (AC:8C) [18:45:04:262]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSIBA1A.tmp, Entrypoint: CA_OcShowOffer
    Action 18:45:04: Offer. Dialog created
    MSI (c) (AC!08) [18:45:04:340]: PROPERTY CHANGE: Modifying OC_MESSAGE property. Its current value is 'Advertisement by Nero'. Its new value: 'YES'.
    MSI (c) (AC:B8) [18:45:11:013]: Doing action: Nero_CA_OcHandleNextButtonClick
    Action 18:45:11: Nero_CA_OcHandleNextButtonClick.
    Action start 18:45:11: Nero_CA_OcHandleNextButtonClick.
    MSI (c) (AC:10) [18:45:11:013]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSID488.tmp, Entrypoint: CA_OcHandleNextButtonClick
    Action ended 18:45:11: Nero_CA_OcHandleNextButtonClick. Return value 1.
    MSI (c) (AC:B8) [18:45:11:075]: Doing action: Nero_CA_OcCanShowOffer
    Action 18:45:11: Nero_CA_OcCanShowOffer.
    Action start 18:45:11: Nero_CA_OcCanShowOffer.
    MSI (c) (AC:84) [18:45:11:091]: Invoking remote custom action. DLL: C:\Users\Adrian\AppData\Local\Temp\MSID4D7.tmp, Entrypoint: CA_OcCanShowOffer
    MSI (c) (AC!90) [18:45:11:138]: PROPERTY CHANGE: Modifying OC_MESSAGE property. Its current value is 'YES'. Its new value: 'NO'.
    MSI (c) (AC!90) [18:45:11:138]: PROPERTY CHANGE: Modifying NERO.INSTALL_OC_CAN_SHOW_OFFER property. Its current value is 'YES'. Its new value: 'NO'.
    Action ended 18:45:11: Nero_CA_OcCanShowOffer. Return value 1.
    Action ended 18:45:04: Nero_CA_OcShowOffer. Return value 0.
    Action ended 18:45:11: WelcomeSerialCombo.BCA23894_39E0_4D88_B650_464D261A4F87. Return value 1.
    MSI (c) (AC:90) [18:45:11:154]: Skipping action: SetupResume (condition is false)
    MSI (c) (AC:90) [18:45:11:154]: Skipping action: MaintenanceType (condition is false)
    MSI (c) (AC:90) [18:45:11:154]: Skipping action: ReadyToRemove (condition is false)
    MSI (c) (AC:90) [18:45:11:154]: Doing action: SetupProgress
    Action 18:45:11: SetupProgress.
    Action start 18:45:11: SetupProgress.
    Action 18:45:11: SetupProgress. Dialog created
    Action ended 18:45:11: SetupProgress. Return value 1.
    MSI (c) (AC:90) [18:45:11:169]: Doing action: ExecuteAction
    Action 18:45:11: ExecuteAction.
    Action start 18:45:11: ExecuteAction.
    MSI (c) (AC:90) [18:45:11:169]: PROPERTY CHANGE: Adding SECONDSEQUENCE property. Its value is '1'.
    MSI (c) (AC:90) [18:45:11:169]: Grabbed execution mutex.
    MSI (c) (AC:90) [18:45:11:169]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (c) (AC:90) [18:45:11:169]: Transforming table Property.

    MSI (c) (AC:90) [18:45:11:169]: Switching to server: NERO.INSTALL_OC_DESCRIPTION="Advertisement by Nero" NERO.INSTALL_OC_TITLE="Install Ad-Aware Web Companion" NERO.INSTALL_OC_CAN_SHOW_OFFER="NO" NERO.INSTALL_OC_CAN_SHOW_1_OFFER="YES" OC_MESSAGE="NO" NERO.INSTALL_OC_HANDLE_NEXT_BUTTON_CLICK="YES" NERO.INSTALL_OC_INITIALIZED="YES" NERO.ADVRCNTR_PATH="C:\Users\Adrian\AppData\Local\Temp\D39B4B65_3692_4292_833F_2C81D15845EB__11.0.3.20__2524\AdvrCntr6.dll" SUPPORTDIR="C:\Users\Adrian\AppData\Local\Temp\D39B4B65_3692_4292_833F_2C81D15845EB__11.0.3.20__2524\" NERO.INSTALL_NEROGOOGLETOOLBARINSTALLED="NO" NERO.INSTALL_NEROCHROMEINSTALLED="NO" NERO="C:\Program Files (x86)\Nero\" TARGETDIR="D:\" ALLUSERSPROFILE="C:\ProgramData\" DATABASEDIR="C:\Program Files (x86)\Nero\Database\" INSTALLDIR="C:\Program Files (x86)\Nero\" USERPROFILE="C:\Users\Adrian\" NERO.USER_KEY="X028-0083-29A5-AX8W-230U-91AM-HM1K-A3UA" NERO.IS_EULA_ACCEPTED="YES" INSTALLDIR.F41DFC5A_891C_48E4_A24B_33C93A9B7A1B="D:\" NERO1.EE698257_A789_474D_A546_5E5AAA5B180D="C:\ProgramData\Nero\" NERO_10.EE698257_A789_474D_A546_5E5AAA5B18
    MSI (s) (90:DC) [18:45:11:169]: Running installation inside multi-package transaction C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi
    MSI (s) (90:DC) [18:45:11:169]: Grabbed execution mutex.
    MSI (s) (90:B0) [18:45:11:169]: Resetting cached policy values
    MSI (s) (90:B0) [18:45:11:169]: Machine policy value 'Debug' is 0
    MSI (s) (90:B0) [18:45:11:185]: ******* RunEngine:
    ******* Product: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi
    ******* Action: INSTALL
    ******* CommandLine: **********
    MSI (s) (90:B0) [18:45:11:185]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (90:B0) [18:45:11:185]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
    MSI (s) (90:B0) [18:45:11:200]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0
    MSI (s) (90:B0) [18:45:11:200]: Note: 1: 1715 2: Nero CoverDesigner
    MSI (s) (90:B0) [18:45:11:200]: Calling SRSetRestorePoint API. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: "Installed Nero CoverDesigner.".
    MSI (s) (90:B0) [18:45:27:765]: The call to SRSetRestorePoint API succeeded. Returned status: 0, llSequenceNumber: 127.
    MSI (s) (90:B0) [18:45:27:765]: File will have security applied from OpCode.
    MSI (s) (90:B0) [18:45:27:812]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi' against software restriction policy
    MSI (s) (90:B0) [18:45:27:812]: SOFTWARE RESTRICTION POLICY: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi has a digital signature
    MSI (s) (90:B0) [18:45:27:905]: SOFTWARE RESTRICTION POLICY: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (90:B0) [18:45:27:905]: MSCOREE not loaded loading copy from system32
    MSI (s) (90:B0) [18:45:27:905]: End dialog not enabled
    MSI (s) (90:B0) [18:45:27:905]: Original package ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi
    MSI (s) (90:B0) [18:45:27:905]: Package we're running from ==> C:\WINDOWS\Installer\8715e8.msi
    MSI (s) (90:B0) [18:45:27:921]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (s) (90:B0) [18:45:27:921]: APPCOMPAT: looking for appcompat database entry with ProductCode '{79BB6415-00A7-413A-B278-A7EAE69F1753}'.
    MSI (s) (90:B0) [18:45:27:921]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (90:B0) [18:45:27:921]: Machine policy value 'TransformsSecure' is 0
    MSI (s) (90:B0) [18:45:27:921]: User policy value 'TransformsAtSource' is 0
    MSI (s) (90:B0) [18:45:27:921]: Note: 1: 2262 2: File 3: -2147287038
    MSI (s) (90:B0) [18:45:27:921]: Note: 1: 2205 2: 3: MsiFileHash
    MSI (s) (90:B0) [18:45:27:921]: Machine policy value 'DisablePatch' is 0
    MSI (s) (90:B0) [18:45:27:921]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (90:B0) [18:45:27:921]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (90:B0) [18:45:27:921]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (90:B0) [18:45:27:921]: Looking for file transform: C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST
    MSI (s) (90:B0) [18:45:27:921]: File will have security applied from OpCode.
    MSI (s) (90:B0) [18:45:27:921]: Original transform ==> C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\1033.MST
    MSI (s) (90:B0) [18:45:27:921]: Transform we're running from ==> C:\WINDOWS\Installer\8715e9.mst
    MSI (s) (90:B0) [18:45:27:921]: SOFTWARE RESTRICTION POLICY: Verifying transform --> 'C:\Users\Adrian\AppDat
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  • What a log. It takes an expert to really evaluate it and I'm not one. The log also appears to be incomplete.

    It keeps looking for this-

    79BB6415-00A7-413A-B278-A7EAE69F1753

    That's the product code for the version of CoverDesigner you're trying to install. I don't know if it's looking for it to make sure that it's not already installed or it can't find it in the installation package.

    Try going here-

    C:\Users\Adrian\AppData\Local\Temp\NeroInstallFiles\NERO20140917093401891\nero.nerocoverdesigner.msi

    and right clicking on the .msi and selecting Install.
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  • This too did not work...although. I uninstalled everything and anything Nero I could find using various software. I then tried reinstalling Cover Designer..bingo it worked. This then threw uo another problem. I tried to reinstall 2015 Platinum from my disc and...it wont install. Any ideas please before I hang myself!! (thanks for your help and knowledge!!)
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  • Well, you didn't say what happens when you try to reinstall 2015.
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  • Right.... on installing 2015 it goes thru serial no. install thru the many programs until it gets to Disc to Device program then pop up syas "A newer version of this application is alreaady installed on computer.If you wish to install this version uninstall newer version first". Then pop up says "the wizard was interupted etc"
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  • Go here-

    C:\Program Files (x86)\Nero\Nero D2D

    Rename the Nero D2D folder to something like Nero D2D1.

    Retry the installation.
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  • Could you download Nero CoverDesigner from this alternative link and try to install this version?
    http://ftp6.nero.com/tools/Nero_Cover...
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  • Hi,Gerald
    Nero coverdesigner is NOT the problem now...its the full 2015 Plat program I am now having problems re installing from disc
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  • Hi Wither 1
    Could not find D2D in prog folder. Only have coverdesigner in that folder!!??
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  • If that's all that is in that folder, then v2015 is not installed. I'm assuming you have a 64 bit system.

    Go here-

    C:\ProgramData\Nero\Agent\

    Rename the Repository folder to Repository1. Retry the installation.
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  • Wither 1

    Dis as requested but still get "A newer version of this application is alreaady installed on computer.If you wish to install this version uninstall newer version first". Then pop up says "the wizard was interupted etc" at the same point!!
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  • Leave the Agent folder1 as is.

    Go to nero.com,downloads, Nero 2015 Platinum. Download and install the trial version. It will become the full version when it detects your serial number.

    Does that help?
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  • This time it went past D2D no problem but still pop up saying instalation was interupted etc
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  • I think what you should do is send an e-mail to techsupport@nero.com. They'll give you instructions for providing the information they need. They have a tool for this situation but it's not applicable to every case. I have it but agreed not to disemminate it.

    Let me know how it turns out.
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  • Thanks for your help. Have sent file to Tech Support and will let you know of the outcome.

    Adrian
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  • Adrian,
    we cannot find an e-mail in our system from the e-mail adress that you have used to register in the forum. We cannot find an open ticket that contains the name "Adrian" either.
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  • Please provide the first 5 letters of your e-mail address that you are using to send us the e-mail, thanks.
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  • Adrian,
    still no e-mail from you in our system. Strange.
    I have now contacted you directly by e-mail under the e-mail address you have registered in the forum marke.... @....media.com.
    Please check you mailbox. Thanks.
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  • Wither 1
    Upadate... have tried the First Aid Kit which did not work. Sent log etc. I then tried a couple of Reg Edit files sent from Tech Support. These too failed although the install got further on than previous. Again sent log files etc. Since 12.3.15 I have heard nothing from Tech Support...still waiting.

    Adrian
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  • Hi Adrian,
    I am sorry to say that we haven't received the mentioned e-mail from 12th of March.
    Could you send it once again? As a direct answer to our e-mail?
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  • Hi Adrian,
    sorry, we still haven't received any e-mail from you, we even checked spam folders.
    I have just sent you a new e-mail, please reply to it directly, that's how it worked last time. Thanks.
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  • GeraldG
    Have just sent files in reply to your email.
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  • Hi GeraldG

    Obviously not received the files so will send via gmail. The first part of address is the same plus the numbers 26.
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  • Gerald
    Have now sent from two ddifferent addresses and split the files into two
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  • Wither 1

    Have now got program up and running thanks to the endeavours of GeraldG. There were several problems within the registry that blocked full install. Thanks again for your help too.
    Adrian
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  • Great. I'm glad your problem is resolved.

    I know it's a little work but what did you have to do in the registry?
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  • There were several entries specific to my box that needed sorting/editing.
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