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I’m frustrated

error 1921 while installing 2018 platinum suite

while installing Nero Platinum 2018 Suite from download, I am getting error# 1921. Service Nero Update (NAUpdate) could not be stopped. Verify that you (I) have sufficient Privileges to stop system services. I am the administrator on this PC. Also have Nero 12 installed. 3 hours of frustration now. Please help soon
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