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error messages

Just got Nero platinum 2017 and using Nero recode I am constantly get a rpc error run the job again and it finally works very time consuming how to stop this error
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  • Hi eddie-

    The following is a possible solution provided by tech support in another thread-

    This error message may occur on 64 bit operating systems when the Microsoft Visual C++ Redistributable Package is not properly configured.

    To solve this, please uninstall the MS VS C++ Redistributables 2012 and 2010 via the control panel > Add/Remove Programs

    Next, reboot the computer and reinstall Nero.

    The Nero installer should install the MS VS C++ Redistributables together with the Nero installer files.
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