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I’m frustrated

External DVD/CD Re-Writer drive has no sound?

Hi, I recently brought a Nero "liteon" external dvd/cd re-writable player. It works fine when plugged in to my laptop picture wise, and installed all the software i need to use it. The big problem is there's no sound when i play anything using it. How do i fix this or should i just return it? its disappointing spending so much money for it not to do its main purpose...
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