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I’m SAD & FRUSTRATED

Finalize a DVD -R disc

I am using Nero 2017 Platinum with Windows 7 Home....My Magnavox DVD recorder stopped recognizing my recorded disc that I didn't finalize. How do I finalize a DVD-R disc? I am able to finalize DVD +R disk in Nero Video-Tools-finalize disk. I get the error message Media Not Supported when I try to do it with -R.. In Nero Burning ROM it reads the disc correctly, and when I click close disc, it gets to approximately 26% and it gets ejected. I am confused and anxious as well. Please help me. Also I called technical support at 1-800-299-0962 twice Saturday Jan. 7, 2017 and was told they would call me with a solution, but they never called back.
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    Karla-

    I don't know who you called for technical support but I don't think it was Nero. They don't have a phone line for tech support anymore and they don't work weekends. They're also in Germany. I already knew there's a group on the that claims they have 9 or 10 people waiting to answer your questions about just about any software you can think of. They're not representatives of the companies for the software. That said, I looked up the phone number on the internet and it's for a number of outfits like Incredimail, sofstation, Expatiates, etc. that claim to offer support.

    I have a feeling that your recorder is recording an editable disc and Nero won't recognize it. Can you check the manual for your recorder to see if it records editable discs?
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