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Finally! The new Nero Platinum Suite

Is the License for a year?

Promotional mails does not inform about the license details. Screen shot attached.
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  • Is there an option given when you select Pre-order now?
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  • Finally, today’s email blast; “Do you prefer the unlimited Nero Platinum version with one-time payment? Then click here →
    Total price: $62.95”
    Can I trust and order now?
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  • I would say so. Note that Nero has a 30-day no questions asked refund policy.
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  • 1
    Any idea on what's going to be added/taken away?
    If all you're ordering is what's there already in existing versions why would you even consider upgrading?
    Are you so desperate to part with your cash you'll buy stuff without having any idea what you are paying (again) for?
    I have some great software you can have: £50.00, buy now.

    Usually, they drip feed what's new or, a comparison. Has that happened yet?
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  • I didn't get involved with Beta testing this year so I don't have any first hand knowledge. A few weeks ago, I was directed by Nero to a German blog on changes in v2020. It wasn't created by Nero. Damned if I can find that e-mail either in my inbox or my trash. I do remember a change which mentioned some new editing changes based on the old PhotoSnap. Since v2020 will be out on, I believe, the 20th, it might be worth the wait.
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  • As usual Wither your advice is sound. I can’t believe there are still people buying this software blind, not knowing what if anything is changed. We know that the era of burning DVD’s and Blu-Ray discs is coming to the end so the things they change are in photo and video editing. My old programmes have better facilities than their new stuff thanks to licensing problems. Remember their update that hobbled your programme. Did we ever get an apology for that bit of mischief?
    As you say; better to wait.
    • There is nothing new here. I made the mistake of renewing and got a serial number that didn't work and some download links that never worked either. Getting a refund is impossible and Nero won't talk to me in over a week of trying to show them that their software install does not work. They could care less.

      If you do decide to risk buying it, purchase it and cancel the transaction. Instead of $62+ they will sell it to you the next day for $49.95. Beware though, that the cart price is not inflated on first tries.

      This is a very dishonest company -- trying to get as much as they can for a dead and non-working upgrade.
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  • I don't remember an update that hobbled Nero. I can remember plenty of them from Microsoft that screwed up Windows (Win 8 and later is a fine example).
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    • I have been trying to install Nero 2020. However it gets so far and says that I need to restart or finish later. Whatever answer you use tends it to return to the beginning and starts again and at the same place the same happens again. i.e. it just keeps on recycling.
    • Hi Donald- The discussion in this thread has gone far beyond the original question, which has been answered. If you would either start a new thread or send an e-mail to feedback@nero.com. Include your serial number in the e-mail.
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  • Now who are "Financial Support pay@2checkout.com" asking me to buy NERO at a higher value? I asked the following question about the latest NERO Platinum:

    In what way is it more improved from my existing NERO Platinum 2019 Suite? What are the additional applications in the Flash Drive, since I already possess the Flash Drive received with NERO Platinum 2019?

    Informed they cannot answer as they only sell. Now who can answer my query?
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  • The link you provided prompts me to open Outlook, which I don't have configured. As a result, I don't know exactly where on the web it says it's selling it. 2checkout.com is an alternative to things like paypal.

    Note that you can't purchase v2020 on the web since it's not released yet. I see a bunch of v2020 Cracked sites but they're actually selling older versions.

    As I mentioned above, you'll have to wait until it's released to see the details of the changes. I'm told it will be released on the 20th (Friday).
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  • I’m confused
    I subscribed to Nero Platinum Suite about a month ago, and now I discovered that the Platinum Suite 2020 is out, but when I control updates on Control Center, it doesn't find any updates.

    I never had a Nero subscription, how it works: have to wait until Control Center notify me about the update, or I can download the trial package from the Nero website, and overwrite my 2019 installation?

    Thank You.
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  • Going from v2019 to v2020 is an "upgrade" not an update. If you had a subscription, you would be notified that v2020 was available and you would have to pay the subscription price to get it. Since you have an unlimited serial number, you have to buy v2020 either at the permanent price or start a subscription (paying that price).
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  • @Wither: I tried to download the trial installer for 2020 version, and it worked.
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  • We weren't talking about being able to download and install v2020. You can always do that. However, if you want to activate the patents for it, you'll have to pay one way or the other, as I described.
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  • @Wither: I don't understand. Could you please be more specific? Thanks.
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  • Hi nicos18-

    There's so much discussion in here that I may have thought that you are one of the other participants. Sorry about that.

    Looking back, you said you "subscribed" to Nero. If you purchased the subscription, not the unlimited) I think you should have gotten an e-mail that v2020 was out and request that you pay the subscription price again. That's the way it works. You pay a lower price for the subscription but you have to pay the subscription price again to get the next version when it comes out.

    As I mentioned before, an upgrade wouldn't be part of updates to a version.

    Perhaps you should send an e-mail to feedback@nero.com. If you do, let us know what they have to say.
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  • Don't bother with an upgrade, their serial numbers nor their downloads work. Tech support does not exist. I paid $62 for nothing.
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  • Finally purchased the NERO Platinum Suite 2020 with permanent license that costs USD 62.95, i.e. CAD 86.13 – pretty expensive for a long-time client and do feel a bit hurt and renewing the Platinum Suite 2019 must have cost me same.
    1. Was not complicated to download. Had to confirm email address and then insert the activation key.
    2. Interesting part, NERO seems to have heard our concern and permits download and installation to the hard disk of our choice and does not force into the main Drive:C. hence will be safe and preserved in event of a computer crash.
    3. Offer also included free 1 x Video Downloader Ultimate Standard but I already possess the Pro version. Hence will not download the Standard version.
    4. No idea if I would be receiving the Memory Stick by mail.
    5. Can only post the feedback after I have used it for a few days.
    6. Looks unique and will have to experiment how Windows 10 treats it.
    7. As you can observe, includes NERO Tune It Up Pro but no idea if the license is also permanent but logically it should be.
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