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Glitchy 4K video
Help. I just upgraded to NERO Platinum 16. The 4K video is very glitchy. Unbearable to watch! Whats wrong with this thing. I have other cheaper software that puts out excellent 4K video so I know its not my computer.
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Hello Terry-
I don't think you can burn 4k from Nero and retain it's resolution. The best you could do is 1920x via blu-ray or AVCHD-DVD.
You can export it in it's original resolution. -
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Not burning video disc here. Just trying to edit 4K video. I feel NERO should update their software with a fix as this is unacceptable. I just purchased SONY movie studio 13 and do not have issues editing with their software. I even used EZvid just to check it out and it performs flawlessly. Unless they can update with a fix soon I will be letting everyone know NOT to purchase this software for 4K editing.
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In Nero Video Options/ Application Settings / Editing ...
Does turning on "Enable Nero Background Rendering" help?
It may take a little while for the rendering to "catch up" with that setting, but after a while, the editing should run more smoothly. -
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If you're in Advanced Editing, click on the TV icon to the left and underneath the viewing screen and select High. Does that help?
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Yes, I've tried rendering and I've tried changing the edit quality . None if these things work. Still terrible glitching during etiting. Maybe I have a bad software download. ......ugggg!!!
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If you're working in Make Advanced Movie, did you select UltraHD in the movie options?
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Terry,
Have you exported the video and tried viewing it in Nero MediaHome? The suggestions above may help viewing within the editor, but have no effect on the exported video. -
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Viewing video now in Nero MediaHome. ....although better than in editing, it's still glitchy.
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Terry,
Here's a short 4k for testing [188 MB]..
Do you have the Movie Options set as Wither 1 mentioned:
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Ok, so I just watched the sample you sent . It plays without issue in MediaHome. Looks awsome and made me very hungry. However, when I play my movies which are loaded in media home.....still glitchy. Maybe the file type?? ( MOV ) I don't know, but as I stated, I don't have this issue using Sony Movie Studio13. Oh and yes I checked the settings as sugested.........
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Now I've inserted the video you sent into Nero video editing and it plays flawlessly there as well. Has to be something about MOV files that NERO does not get along with but other software editors do. I still say NERO needs an update to fix this issue....
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You can import it into Nero Video, then use the "Export" button down the bottom of the screen to "Export Video to file" ... select mpeg-4
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So far no good. I used a converter software to change my file to mp4. It looks awsome and plays great as an mp4 in the softwares playback window., inserted it in NERO for editing and it still glithes. I'm now trying the rendering, as soon as it's done I'll let you know......
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Now I've inserted video from OMEGA TESTER (mp4) then placed my video (MOV) just after it in editing and sure enough. .......the mp4 plays fine, then as soon as it hits my MOV video the horrible glitching comences.....uugggggg!!! No way around it. NERO will you PLEASE look into this problem?????
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Terry,
You could try converting the file with the free XMedia Recode program. There's an installation program and a "portable" .zip version. I scroll down to the portable version and download it to a folder. After unzipping, I right click on the .exe and "send it to the desktop" to create a shortcut.
The XMedia program takes a little getting used to, but it will convert it. -
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First off, I want to thank everyone for trying to help me with these issues of glitchy 4K video.
With my video format changed to mp4 and rendering, I was able to edit a short 4K video. The playback is still glitchy during editing, but not nearly as bad. I can handle the slight glitchy playback and the final export product looks awsome.
Now I have a new issue. I can longer insert my 4K JPG photos into the drag and drop area. This is seriously strange considering that I was able to do this before. This software seriously has issues. Once again I can switch to Sony Movie Studio13 and the same file imports fine. -
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I suggest you go here-
C:\Users\"your user name"\AppData\Local\Nero
Delete the Sharedmediadata folder. -
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