I’m ahein

Half-price upgrade offer for Nero 2015 - but zero info on product features?

So I get an email from Nero today, inviting me to spending £40 quid upgrading to Nero 2015 Platinum - with absolutely no info whatsoever as to what is available in this new version.

Is this some kind of joke? Why would I upgrade without knowing what I'd be getting?
And since last year's upgrade broke the ability to play BluRay discs for about 3 months, I'm obviously a bit cautious...
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  • I’m really sad
    I downloaded the trial version. But can't do anything with it to test it out!!! Doesn't allow a thing, always gives me a note
    Click Info to find out about our offer!!!!
    So why to buy it, if you don't know what you'll get? I still have my Nero 10 HD, my Nero 9 that is just great. but Nero 6 was one of their best versions.
    I could only see that Nero Recode is now for dummies
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  • Hi Martin- I just commented in the other thread you posted.

    There's another very long thread about this same subject.

    They do list improvements at nero.com, Products. There are also some improvements not listed there. For example, one now has the abiltiy to fit music to a project duration or vice versa in Make Advanced Movie. It was previously only available in Express editing.
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  • to Wither
    thanks, also for the reply in the other thread.
    For editing I use Adobe Premiere Pro CS6. For encoding the same its fast, really fast and excellent quality. But for DVD's though I can import vob files, between the files there is sometimes 1s missing. That's why I use Nero Recode.
    I have hundreds of DVDs I made, that I now want to save as mp4. I just wondered if you have some experience in the speed improvement between version 10 and lets say version 14 or 15? If there is an improvement by 30 to 50 % including my cuda cores that would justify an upgrade. If the speed improvement is minimal, then its a waste of money.
    >>>
    About the cuda cores. I read here in the thread, that the newest nvidia driver above 3.4x is not working for nero or also Cyberlink mediaespresso 7. However the interesting thing is, that Adobe CS6 Premiere or Media encoder uses my cuda cores with nvidia driver 3.44 as much as it can. I can see the usage, while scrubbing or while encoding between 30 to 60%.. Interesting?
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  • I haven't specifically tested the differences in encoding times between Nero versions. I trying an export from Nero Vision Extra right now. I'll then try it in Nero Video 2015. Note that I'm using an older driver so CUDA is in use. I'll get back to you on what I find.
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  • Well, here goes.

    I exported a 45 minute video to mpeg-4 using both Nero Vision/Video in v10 and v2015. It took v10 44 minutes. V2015 took 77 minutes. I exported the same file to AVC (which uses CUDA) in v2015 and it completed in about 35 minutes. I'm trying the same thing in v10 right now and it's estimating 65 minutes but it's going to take longer, based on what I'm seeing. So far, v2015 is the champ if one uses CUDA. The verdict is still out in regards v2015 exporting speeds compared to v10.
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  • Last year (2014) I purchased Nero 2014 to back up my data on the assumption that SmartFit would correctly slice the data between disks.

    However last year and this year (even after downloading all the bug fixes) the program still locks up whenever I try to copy across a few Bluray disks.

    Annoyingly it seems to lock up on the last disk in a set!

    I don't want to spend money on another upgrade on ly to find that this bug still isn't fixed.

    Anyone else had problems with the SmartFit feature?

    :-(
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  • Annoyingly Nero often spends long periods when it looks like it has locked up (says it's not responding)... but then eventually unlocks.

    I think this may be because of the large backups?

    I was trying to backup ~140 GB of files when these problems arose.
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  • 1
    Don't buy any Nero products. I purchased Nero 2015 Platinum in December 2014, to date I have not been able to install the software on my PC. Various communications with Nero technical, files sent as requested and get no reply.
    I have asked for a refund and was told this is not possible, it looks like I have just wasted my money. Never ever will I buy or recommend Nero.

    NERO - SIMPLY ENJOY NOW THAT IS A JOKE
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  • 1
    I've got v2015 Platinum installed on two different systems with two different operating systems (Vista and Win 7). My neighbor just installed v2015 Platinum on his Win 8.1 system and had no problems. I've said it a thousand times, these problems are system specific.

    I see you haven't posted before and this thread isn't about installation problems. I don't know when you're last correspondence with tech support was. You should send an e-mail to techsupport@nero.com and ask them the status. Use the same e-mail address as you use to log into the forum.
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  • I also had problems getting Nero to work.

    I appear to have written in a few too many security features?

    Those security features are prone to making the whole program so secure even licensed users can't use it?

    I run into problems with security because I like to turn off unused programs/services.

    The more stuff you have running the slower the computer runs and the more prone it is to crashing? Ideally a program turns itself and its services on only when it's launched? However a lot of programmers insist on leaving everything running even though you might only use the program a few times a year?

    Nero is bloating terribly because of some of these poor programming practises?
    I don't mind if the programs are a bit porky... but at least give customers the ability to turn them off when not being used?

    Thus I often turn off the validation required to make the program work... and it doesn't automatically restart when the program is run.

    As the error messages aren't meaningful enough it's usually not possible to work out why the program isn't working without contacting software support (which I do if necessary).

    Software support are very helpful and helped sort the problem out but it takes time... and it always happens when you are in the middle of some important backup?

    It would be better if there was less security?

    If I run into these problems I usually just switch to a program that doesn't have quite so much security?

    Pity Nero does a few tasks so well... I don't want to switch.

    Maybe Nero programmers can act on a few of those complaints?

    :-)
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  • This thread has nothing to do with Backitup. If you want to pursue that problem, please start a new thread and I'll be happy to try to help.
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  • I cant get the content file to install and nero wants $1.29 a minute to talk to them!
    Bovine excrement<----
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  • Just bought the 2015 upgrade... and still having install problems.

    Wish Nero would get a bit leaner? Only porky programs ever seem to have these install problems?

    Modularise the program a bit more? At least then some of it would work? at the moment none of it does?

    Don't mind email but it takes time!

    Will have to wait till I get back from the US?

    :-)
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  • I’m frustrated
    The new Nero 2015 is a waste of money, will not load correctly and complicated to use, the old one was far better. There are other products far better then this out there.
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  • Alastair- I don't see where you posted a thread on your installation problem. This isn't the appropriate thread for that.

    Since you say you can't install it correctly, I don't know how you've been able to check out all the features. I don't know which version "the old one was".
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  • I just upgraded from nero 10 to nero 2015. I had downloaded the trial version first to see what the new features were. The trial version opens well, but the version I just paid for will not open. can you help?
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  • I still don't have the 2015 version working... and now it's time to shell out for the 2016 version?

    Free upgrade would be nice?

    :-)
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  • Finally got Nero 2015 installed (knew if I waited long enough they'd fix the install problem eventually)... only to find it won't backup some of my data because the directory path is more than 260 characters.

    What does it take to save directories with paths of more than 260 characters?

    :-)
    PS. How can you have directories with more than 260 characters if Windows doesn't support them?
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  • 1
    This may be of interest-

    http://stackoverflow.com/questions/18...

    One of the suggestions near the end is to .zip the path.
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  • That's a great answer with a lot of good suggestions.

    However the best solution would be for Nero to support greater than 260 characters?

    According to the answers provided in the link... the reason Nero doesn't support more than 260 characters is because Nero is not using the Shell API which supports the longer path length.

    This path length problem is one of the reasons I bought Nero 2015. I figured with the newer Nero versions they would have fixed this old problem?

    Apparently not?

    That's why my query was about product features.

    I'm disappointed.

    :-(
    PS. I can also reduce my path lengths.
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  • I didn't mention reducing your path lengths because I didn't want to insult your intelligence. That's an obvious solution and some people don't want to do that.

    The best I can tell you is to send an e-mail to techsupport@nero.com for an expert answer.
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  • Please Nero fix your path length problem?

    It's not a windows limitation... it's a Nero limitation.

    Please provide a meaningful list of product improvements when you offer upgrades?

    So far I'm still none the wiser what the actual improvements were?

    :-)
    PS. Even backing up my files didn't work properly in Nero 2014 if I used different disks or disk sizes. That was meant to work. It results in a stack of unusable Bluray disks every time I try it... and Bluray disks aren't cheap... especially if you're using dual layer (I want to try quad layer next). Haven't tried this yet in Nero 2015 yet.
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  • Every now and then I sit down and prune path lengths.

    ...but if you want to do a backup in a hurry... it would be easier if the software supported long path lengths?

    We know it's possible to support long path lengths. We have even identified what programming changes Nero needs to make.

    ...and we've complained visibly?

    Maybe we'll see some changes?

    ...or maybe I'll track down some software that supports long path lengths?

    ...but I like the Nero interface... so I'd prefer to encourage them to improve the program?

    Maybe it's fixed in the new 2016 Nero version?

    Which raises the original question...

    "Wheres's the list of changes to the program?"

    Nero 2016 in this case.

    :-)
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  • Sent an email off to technical support on this issue.

    Maybe they have a work-around?

    :-)
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  • I have to say that I wish to god I came to this forum and read all this before just yesterday purchasing Nero Classic 2015 for a what I thought was a bargain price of £12.90. I only wanted it for Nero Video to see what advantages and other stuff it has in it, in comparison to my Nerovision 2010 edition I got years ago.

    Well the first thing I noticed is that it has not got any as you cannot even get the thing to bloody work (LOL) It's working as a trial or demo and I cannot export a thing. OK there is perhaps a few more effects and transitions and so on, but over the space of 5 years I am not that impressed at all.

    Why on earth Nero just did not make add on packs such as Themes and FX I don't know apart from they like to rip you off big style by the sounds of it, by introducing a new Nero Suite and package every year.

    God help those who have paid full whack for the latest 2016 release or even more than the £12.90 I just paid for 2015 Classic. The only thing that is classic is the fact that they do not have a clue what they are doing and should be reported to trade description, cause they have not learned a thing since 2010 in my opinion, and are selling products that simply do not work.
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  • Nero is programmed in Delphi.

    http://www.embarcadero.com/products/d...

    It's an easy language to work in and has all the necessary tools for making powerful programs.

    It's a nice program to use... and the new version does support Bluray better than the old one does.

    :-)
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    • I was reading an article on Delphi by a Delphi programmer and they listed common software that was programmed in Delphi.Nero was one of the products listed. I didn't post the original link as I didn't want to bore any non-programmers with the details.

      A one word comment is meaningless unless you can guess the context?

      I assumed someones comment had been deleted because it was an .

      If my post was an ad Nero would have deleted it long ago?

      One word comments are not very useful unless other readers can guess the context?

      If Nero is using the latest Delphi version it's very easy to update the software.

      The Delphi web site nicely summarised the products capabilities for anyone not familiar with the product?

      The article is much more in depth giving examples of Delphi's capabilities, comparing it to other programming languages and giving real life examples.
      Most people seem totally unaware of the advantages of programming languages they don't program in... so posting the article might be a good idea?

      The article was not written by a Delphi employee... which was another reason for thinking it might be relevant?

      However the bottom line was I thought Nero could do a lot better?
      ...and was trying to encourage them to improve the product a bit.

      Nero keep telling us what the product can't do... when that seems at odds with what the programming language is designed to do? In fact the article I read was moaning about Delphi programmers who don't bother to update their code.

      I assume that I'm mainly dealing with the marketing department... not the guys doing the programming? That would explain the disconnect?

      I like Nero... and I'd like it to be better.

      :-)
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  • Sorry for the off-topic, but Nero is really programmed in Delphi? Oh my god, this is the language my teachers told me only exists in ancient programming textbooks, and not used by anyone because it's a dinosaur.
    This would explain a lot. You'll probably have recruitment problems because no young computer scientist in the right mind would want to work with Delphi. That's also why we see literally no improvements over the years, Nero 2016 is as buggy as ten years ago. The UI has not changed at al, and still looks as if it was from the 90s.
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    • I don't know who it was, in another thread, that asked the same question but I asked him/her to ask Nero if they can get a refund if they accept the offer and then don't want v2017.
    • I kind of hoped that Nero would offer a refund (or a free upgrade to next years version)... which would at least suggest they were listening. If I have to ask then they're not listening very hard? It would also address the problem I had where it took me most of the year to get my Nero up and running so I didn't get much use out of it.

      ...but really I'd prefer if Nero clearly stated that they had understood the problems and would address them.

      Providing work-a-rounds does not address the root of the problem. Most work-a-rounds require the user to work differently. Asking the user to change makes less sense than changing the product to improve the user experience?

      I've never established if there is any kind of formal bug/enhancement list and whether these suggestions make it onto that list? It would be nice if they did.

      ...so despite the complaints... I'm disinclined to ask for or accept a refund.

      Thanks for the suggestion.

      :-)
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  • Here's a list of famous software programmed with Delphi (including Nero):

    https://jonlennartaasenden.wordpress....

    ...and a short defence of Delphi as a programming language.

    :-)
    • I remember ImageLine had to wait, was it 2013 or so, for Borland(or current owner) to make 64-bit version.

      And probably why Nero is still 32-bit as well.

      I was almost fooled into using Delphi in the 90's, but gladly stayed out of it. These kind of environments seems really handy at first, but really paint you into a corner and no way out.

      I hope 64-bit version of Nero stuff is around the corner...it's already really late adopter doing that now even....

      All my audio tools, like daws, have been 64-bit at least 10 years now.
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  • What was your older version and what did you upgrade to? WaveEditor has not been part of a Nero Suite since v14 (I think, but my memory is not as good as would like). You can go to nero.com, downloads, and download the latest version of WaveEditor. It should integrate into the welcome application for whichever version of Nero you upgraded to.
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  • I'm using 2016 at the moment... but looking at the 2017 info page it still doesn't list much in the way of back-end improvements that deal with the issues listed above:

    http://www.nero.com/ena/products/nero...

    :-)
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  • Hello, I just want to catch some information in this field. After reading the whole post, I think it is necessary for us to take notes about how to fix common issues.
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    • If somebody finally listens it would be nice.

      Buying a new version of Nero to find out if an existing problem has been fixed is expensive... and shouldn't be necessary.

      The good thing is sometimes things have improved... but it's annoying if you've spent money only to find out the thing that's been bugging you hasn't been fixed.

      It's normal for an upgraded product to have a list of improvements... so it's surprising that Nero doesn't do this.

      :-)
    • Nero has a 30 day no questions asked refund policy. In addition, if they can't resolve a problem, they will normally provide a refund.
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  • Indeed - and I bet you still can't play BluRay discs any more . Nero is dead to me.
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  • I've been using v12 and occasionally, 2014. I was shocked when I saw the 2017 demo of Nero Video and saw the lack of any new transitions, still no subtitle support, no META data support, and no real advantage over 12. The only significant difference is that the newer versions of Nero Video use up more screen space with the 'enhanced' program interface.

    I've customized the hell out of 12, adding tons of my own text and frame buttons. Nero Vision 12 reads all of my Haugepaugge PVR 2-recorded 1080/30p HD videos without re-encoding them, so program speed isn't an issue. Once my recorded videos are output to BD structure, they can also be used by other authoring programs without the need for re-encoding ... like TMP Authoring Works.
    • Well, lots of things have been added since v12 (and some were taken away in v2016).

      I don't understand your comment about meta data.

      You can use the BD structure created by any version of Nero in other programs that can read BDAV or BDMV. The structure is a specification used by all programs similar to Nero. Maybe you're talking about an .nvc.
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  • I'm referring to the META directory of a BD file structure; the BD subdirectory within a META directory, allows you to include viewable titles and images which display on BD playback. NERO Video has never and still doesn't allow you to edit and/or create the information within the program -- you still have to manually create and add the information after Nero writes the BD.

    I have always only used Nero for it Video Authoring ability (not any of the bloatware included with it), and don't see any new features beyond speed and 4K support. Menu authoring is the same; video editing is the same. As far as pre-designed templates, I wouldn't know if new ones are available since I always create my own.

    Is there now subtitle support in Nero Video? Are there new video transitions? New matts or enhancements to any of the other video editing tools? Perhaps the demos don't allow access as I didn't see any of that.
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  • I'm still not getting the metadata issue. You can add titles and images to your projects which are viewable during playback. I'm sure you know that. Perhaps it's a misunderstanding of the definition of titles and images. What software allows you to add things to the META directory before it is even created?

    I won't pretend to remember all the changes since v12 and don't have time to chase it. The more significant ones were made up through v2015. For instance, they added the ability to export more than one clip at once in v2015 (I believe). They have made a few fixes since v12 but not as many as people would like. v2016 was window dressing and v2017 wasn't much more. You've already mentioned the 4k support and then there is the HEVC support. Does v2018 add anything significant- it's depends on what people do and like. Of course, a person new to Nero wouldn't know the difference.

    There has been no subtitle support since v10 (?, the years are passing by) so I wouldn't hold my breath on ever seeing that again.
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  • 'There has been no subtitle support since v10 (?, the years are passing by) so I wouldn't hold my breath on ever seeing that again.'

    I agree, providing this is clearly beyond Nero and it looks like they keep trying to dress up a few tweaks as offering something new.

    I've personally decided to part ways with Nero and Roxio for that matter because they're doing the same. Subtitles under consideration, that's a laugh.
    • I don't think it's beyond Nero. The technology was there. There has to be a reason they dropped them. Could be something similar to the lawsuit over HD audio that they lost. Roxio seems to be in step with Nero on a number of these issues. If Cyberlink is still supporting subtitles, it might be a licensing fee issue since the cost of a Cyberlink equivalent of a Nero Platinum suite is higher. I think Nero could still have the HD audio or blu-ray player option if one wanted to pay significantly more for the privilege. At one time, the cost of the Blu-ray player plug-in was $30 US unless one purchased Platinum at a higher cost than what it is routinely offered for these days.
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