Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m Very annoyed after spendin 60.00$ for upgrade I cannot burn one disk that works???

Half way thru play back video hangs up ??

My nero 14 platinum software burns a blueray disc, then half way thru play back video hangs up while the audio keeps playin?? need help??

DVD disc works fine with same video clips ??
1 person has
this question
+1
Reply
  • Hi Doug-

    You can go here-

    C:\Users\"user name"\AppData\Roaming\Nero\Nero 2015

    and find the NeroVideolog.txt file under either Nero Video or Nero Vision. I can't remember which. Open the file and copy and paste the contents here. You will probably have to post more than once to get the whole thing in. Please check so I don't have to ask for the other half.

    Or, you can send an e-mail to techsupport@nero.com.

    Takes your pick.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly happy, confident, thankful, excited sad, anxious, confused, frustrated