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I’m frustrated

HELP on a deadline . . . no burner found . . .

I bought Sunday a 2016 Premium upgrade because I NEED THIS PROJECT DONE. Yet 2016 can't find my burner, so I can record the image only, Urgggh. I was told I'd have the software immediately. I did, you just didn't say it wouldn't work.

How do I make 2016 find the burner every other version found?

thanks!
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