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Hi, I need help with installing. I bought online and the install failed.

Tried to install Nero 2017 Platinum yesterday from download. It installed the reboot; the VC runtime 2012 was OK; then it hung on VC 2015. I left it installing at 9 pm and noticed it hung at 4 am and killed the process after so many hours. I've tried running install again, but no luck.
Any help appreciated.
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