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I’m frustrated

How can I stop my computer from shutting down after backup?

I recently bought an exterior hard drive which uses Nero BackItUp 11. The software works well, and the backup is fast. The problem is that after the backup is finished, a window appears, telling me that my PC will shut down in 2 minutes unless I click the No button. If I'm away from my desk during those crucial instants, I come back to find my computer off completely. It takes several minutes to turn it on and get everything opened up again (Outlook, Chrome, sometimes QuickBooks, etc.), and naturally, anything that wasn't saved just before shutdown is lost. Nero offers 2 options: automatic shutdown after backup and optional shutdown after backup (which is what I chose). Is there an option "just let the computer do what it was doing before backup and don't mess with anything"?
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    I don't know what type of job you created.

    If you created a incremental, differential or Update type back, open Backitup and select Manage Jobs. For your backup job, click on edit. Don't change anything, just click on next until you get to the page where you identify the type of job you want to run. At the bottom of the page, clear the box for computer shutdown. Then select Backup Now. It should ask you if you want to save it. Select the option to save it and return to the home page.

    Does that help?
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  • I’m thankful
    I created a Full Backup job. And I followed your instructions a few moments ago, and my computer didn't attempt to reboot. Success!
    Since I run these backups several times a week, perhaps I don't need to do a full backup each time. Which type would you recommend?
    Thank you very much for such a fast reply!!
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  • Since you're using an Essentials version, I don't know what all the options are. I do a daily backup using v12. I do an Update type backup of my personal files daily because, for me, it takes up less space on the target drive (it's a type of incremental backup). You may not have that option. If not, you should have the Incremental backup option. You can schedule that as you like but, if the frequency is too high, it will quickly fill a target drive. Just depends on the size of your backup job. I save all my personal files on a separate partition different than the C: drive. If the operating system goes south, I have the Windows installation discs, so I don't need to back up the operating system. I use the free Macrium Reflect to image my C: drive (I really need to update that!!).

    A couple of things-

    1. It's alright to do any type of backup. However, if your hard drive goes south or you need to reinstall Windows, you will lose the job files which are necessary for a restore of a backup because those are stored on the hard drive. Those files are located here-

    C:\Users\Administrator\AppData\Roaming\Nero\Nero 11\Nero BackItUp

    What I do is schedule a backup of those files/folders about 1 hour after the primary backup is finished. However, I don't use compression for that backup because, in the situations I mentioned, I can just copy those files back to the appropriate path once Windows is reinstalled. Then, I can reinstall v12 and then do the restore operation.

    The fallback procedure, if you don't backup in the manner I described, is to create a bootable disc using the ImageTool. If you lose your job files, you can boot your system using that disc and restore your backup. If you have an UEFI system, you will first have to edit your BIOS to disable SecurBoot. You can create that disc by selecting Tools, Create ImageTool disc.

    2. In all versions of Backitup v12 and earlier (it may apply to later versions) is that when daylight savings changes (in either direction ever 6 months), you will need to start a new backup. When the time change happens, it will give a bunch of errors about not being able to find a job file. What I do is delete the backed up files from the target drive. I then copy the original backup job and run it to start the process all over.

    Hope you understand all this. I've learned the hard way.
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