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how do I get rid of nero pop up?

Nero is popping up in the middle of my screen. My icon is constantly spinning. I have windows 7 but never really had a problem until I updated Java a couple of days ago. I can't even exit the computer without forcing it off...there is a program running in the background that won't stop...but windows can't display what it is. I'm guessing that it's Nero since the popup Nero is waving on the screen much of the time. I can't uninstall's not listed in the list of programs to uninstall. I was trying to see what Nero version I have but the icon is spinning and I can't do anything...luckily I was able to recover to this window to get this message out. Thanks for any info.
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  • Hi Jeff,
    It sounds like either the "Nero Info" advertisement ... or Nero BackItUp.

    If it is the Nero pop-up advertisement:

    This pop-up thing is part of the "Nero Info" component.

    If you go to Windows Task Scheduler, locate "Nero Info" in there and delete the scheduled task, that should get rid of it.

    You can also remove "Nero Info" from the computer via Windows Programs and Features - uninstall it.

    If it is Nero BackItUp :

    There might be the started task in your system to run the backitup core service.

    If you go to the Windows "Run" command and fire up msconfig ...

    Check in the startup tab for the Nero BackItUp item and disable it.

    Also, in Windows Services ... look for the NeroBackItUpBackgroundService and disable that.
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