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How do I uninstall Nero Platinum 2018?

When I try to uninstall Nero Platinum 2018 it only gets so far and then stops before the program reappears on the list in 'Apps & features'. The same thing happens with Nero 2018 Content Pack 2. I've shut down all the Nero processes running in the background but that didn't help. How can I uninstall both of these so that I can install Nero 2019?
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