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How to activate Nero 2017 Platinum with an early pre-purchased license number?
how do i activate Nero 2017 Platinum after pre-purchasing a license? After downloading and installing the trial version of Nero 2017 Platinum the only way I see to activate it is purchase another license. So what's the secret to activation with a pre-purchased license?
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EMPLOYEE
2Hi Greg, starting any application in trial mode will give you a purchase dialog. On the bottom there is a button "I already have a serial number". If you don't see the option you can also start the application Nero ControlCenter manually and add the full product serial number there. Afterwards all features will become available. -
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Thanks. I don't see the "I already have a serial number" but I did find the Nero ControlCenter and was able to activate it that way.
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I had the same problem as Greg S., and also did NOT see an opportunity to activate Nero Platinum 2017, which I had on-line purchased on June 28, 2017. I tried the solution offered by "Employee" but NEITHER WORKED. Also, there is NO SUCH OPTION VIA the Nero Platinum 2017 TRIAL VERSION!
The only option presented is to make (another) purchase.
I have sent messages to the Nero Support Center just about every day. I have NOT YET RECEIVED A RESPONSE!
Rodney Steckel-
Rod, what program did you purchase. I'm ready to go with a different product. I've spent way too many hours trying to get NERO to work. Appreciate any assistance.
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When you open the Nero ControlCenter and click on Serial Numbers, there's no Add option? If there isn't, I'd like a screen shot of what's there. If it is there and you add your purchased serial number, nothing will happen other than the Platinum features will be unlocked but that's not something you will see until you try to use one of the Platinum features primarily in Nero Video.
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Thank you, Wither. Part of my problem yesterday (July 3, 2017) was I didn't know what or where the "Nero Control Center" was. Though a little digging, I did find it and it activated just as you indicated. However, it could not burn a DVD that I could play in a standard (U.S.) television DVD player- repeatedly. Later a found a program that did so. Hopefully, I'll get a refund from Nero. Thank you again.
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Hi Rod what was the app you used in Nero 2017 Platinum that would not burn a Dvd, a detailed description of what you had done/screenshots/logfiles would be a good place to start.
Have a look here: //www.nero.com/eng/support/?vlang=gb&co...
Or here : https://www.youtube.com/results?searc... -
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It's likely he burned a video file to disc in either Nero Express or Burning Rom. All that will do is create a data disc which most DVD players won't play. He would need to create (and burn, if desired) a DVD-Video in Nero Video to accomplish what he wants. We can provide details, if necessary.
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Thanks Wither, but I need to keep it really simple. Since it did not copy as I had expected, I found another vendor whose software worked immediately...no having to select a special category- it did exactly as I desired with no guess work. From a consumer's stand point here is / was my intent: create a DVD which a child family member can practice karate moves based upon a compilation of videos that I wanted to burn to a DVD which the child can watch and practice to on a television's DVD player. This child has access to a television with a DVD player BUT DOES NOT USE a pc. Thus, making a DVD for use in just a pc is of ABSOLUTELY NO VALUE! So, since I bought and successfully used another program, AND SINCE NERO FAILED TO ADDRESS MY QUESTION FOR SEVERAL DAYS AFTER I PURCHASED "NERO PLATINUM 2017"- I SIMPLY WANT A REFUND. Thanks again, and hopefully this will make NERO a bit more competitive.
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EMPLOYEE
1Hi Rob, for refunds please contact customer service under
http://www.nero.com/enu/support/conta... -
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When you run the Nero Launcher, there is a tab called Nero Content. Click on that. That is the Nero ControlCenter and you can add your serial number in the Serial Numbers section. If you installed v2017 using your serial number, it should already be there. If you installed the trial version and then purchased a serial number, then you would add it to the Nero ControlCenter.