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I’m frustrated

How to reinstall nero on Windows 7?

I have original disks and serial codes for Nero 11, Nero video 11, Nero 15 upgrade, and Nero Platinum 18 and cannot reinstall install on my W7 computer. Had a crash on W10 so had to clean and decided to reinstall W7. Sorry as this may be a repeat of earlier question but what's the solution? Very frustrated and many videos to produce.
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  • I guess its because of Neros fulish way to treat people, when we have such a problem - as I have seen it before, its can be because Nero look at it as a new computer and therefore you have to buy a new licence. But try to write to them, maybe they can help you! (If it is the new licens that is needed, then I think Nero should change the policy at that point - as other firms make no nonsense licenses when only one user uses the program whether the program is on a desktop or a laptop)!!
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  • I don't even get to the part where they ask for license info. Nero 15 got to a point where it stated it couldn't find a file and stopped the install. I'll go back and see if I can find out which file was missing. I do agree with your on how hard they make it to manage their software. ( or rather my software since I'm the owner)
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  • Interesting results. I went back and attempted to reinstall Nero 15 and this time it asked for my license nos. and afterwards it installed properly. Only problem is that some of my files were prepared in Nero 18 so I had to reinstall Nero 18 and all has gone well. Not sure what I did different than before but it works. At this point perhaps I should mention that my computer failure occurred after a W10 upgrade on Feb. 13, followed by a Nero 18 upgrade on the 14th. That Nero 18 upgrade started changing my programs from standard format to AVCHD. It seems that files with a "movie" label were the ones converted automatically. Really screwed things up and basically trashed my highlight video. Has anyone else had this happen to their files following this upgrade?
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