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I am trying to import pictures into Nero 2017 and every time I try the program closes completely with no message.
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It’s not the right Nero they out of Germany the real Nero is in New York it’s called B & H Nero look it up
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Danielle,
Is this into Nero Video?
If so ... sometimes clearing the "cache" folders can help ...
You can delete the Nero Video "Cache" folders, and they will be re-initiated when Nero Video starts up again.
Where to do the deleting:
Substitute your windows username for "YOUR USER NAME" below ...
For Nero 2017 :
(1)
Delete the folder "Nero Vision" at
C:\users\YOUR USER NAME\AppData\Local\Nero\Nero 2017
(2)
Delete the folder "SharedMediaData" at
C:\users\YOUR USER NAME\AppData\Local\Nero
(3)
Delete the folder "Nero Vision" at
C:\users\YOUR USER NAME\AppData\Roaming\Nero\Nero 2017
Note: The above folders are usually "hidden" folders in Windows, so you might have to use the "View" Tab in Windows File Explorer to show hidden files from C:\users\YOUR USER NAME
and below. -
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