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I changed my computer and like to download my Nero software Platinum2019

I have a subscription for Nero Platinum 2019 and like to download th my new computer
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  • Hi Wolfgang-

    I assume you have your serial number written down somewhere.

    If you still have the old computer, uninstall v2019 from it.

    Go to, downloads and download the stub installer. Run it to do the installation. I don't remember if it will offer to install the Content Packs after the base installation. If not, open v2019 and select Nero Content. You will be able to download the Content Packs from there and then install them.

    If you didn't uninstall v2019 from your old computer, you'll need to send an e-mail containing your serial number to requesting that they reactivate your patents.
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