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Installing Nero Video 2018 - Failure message

Having trouble installing Nero Video 2018. It gets 95% done and I get the message "Istallation Failed. Common reasons, not enough space (I have 300 gig available), a newer version has been installed (version 12 was the latest and uninstalled), or an expired trial version for this product (trial was only a few hours old). PS...I would sign up for this forum but the captcha doesn't work for the "site owner"...Nero???

Running on Win 10

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