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I’m frustrated

IOS Streaming player: Cannot select one or more song genre

on the genre/song page, after choosing 'select', the 'play' button is greyed out and inactive, 
preventing selection
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  • It doesn't look like you've selected a genre and file to stream. For instance, what happens when you select Boogie Woogie and a file within it?

    What is your version of the player?
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  • I am using version 1.3.10 for IOS - latest available from store.

    If I select a genre, say Boogie-Woogie, then select, I get a set of check boxes (see attachment) .  
    It count the the number of elements .
    And the Play(Lire) button is live. 
    All cool.

    To coherent, it should be  possible to hit Select at the genre level, (previous level)
    get the check boxes and select one or more genre to play. 




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  • I just recently bought my first smart phone which uses Android. I haven't downloaded any apps yet and don't have time to do so right now so I can't check it out.

    As I understand it, your original question is resolved.

    Can you go back to the previous page after making selections in one Genre?
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  • No it is not resolved.. 
    On the Genre/song page, if I hit the Select button, I get NO check box and it is impossible the select ANY genre.
    Yes I can go back one page and select an other genre. Dining so overrides the current playing genre.

    I would like to select t more than one genre to play, say Boogie-Woogie and Ethno Folk. 
    This is not possible apparently.

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  • When you selected a genre and files per my response, you said the play option was available and "all cool." That wasn't the case with your first post, thus I thought that issue was resolved.

    According to the KnowHow site, there's a way to report issues for the streaming app. Since I haven't downloaded it, I don't know what's available.

    You might try reporting your issue from here-

    https://nerosupport.freshdesk.com/en/...

    If you do, let me know how it turns out.
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  • By the way, I took the plunge last night and downloaded the Nero Streaming App for Android. Are the choices you show, part of the iOS app or is that an separate app on your phone?
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  • rastaleo,

    Mine works similar to yours, but the screens are slightly different:

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  • I didn't get what you're showing when I downloaded the streaming player, thus my question. I'm using an LG phone and it doesn't have any music on it.
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  • My screenshots were taken from an iPad. 
    Nero support informs that 
    "Currently, Nero Streaming Player does not support 'select' from NAS or other Media Server. We will consider to support it."
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  • I had noticed last night that there were no servers or devices indicated on my phone, unlike the screen posted by Omega Tester.

    After he posted his last screen shot, I noticed that, that the phone said it detected one server (which was Windows Media Player) when I selected PC or NAS.. However, it didn't display the screen shown in the next to last screen shot posted by Omega Tester. So, I went into Network and the phone was not shown. It so happens that at the same time, I had lost my internet connection. I reset my modem, which didn't help my internet connection. I rebooted. That didn't fix the internet problem but, in Network, it showed my phone as an unknown device, I connected it and was able to see the music screen he posted (we're both using Windows). I didn't try anything with it because I needed to leave but I think I would have seen the same behavior as both of you show.

    As far as I know, neither Windows Media Player, Nero MediaHome nor any online radio stations I listen to will let me select and play music in more than one genre\folder.
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  • Comments,

    I've tried the streaming app on an iPad 6. As I stated above, the screens are different. Ignoring the difficulties I had in actually playing music, I'm having a problem understanding the Nero response quoted above. It seems to ignore the initial problem which I hope I've correctly identified in the following:

    Start screen



    Choose Genre

    I suspect that the "Select/Play" button on the next screenshot is simply a programming error? In other words, it shouldn't be there!



    Choose Tracks

    Unlike the Android display, this screen has a "Select/Play" button. It would be nice to have this on the Android version?



    Tracks Selected

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