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Lost my Nero burning ROM software including the e-mail with the license key

Due the a failed upgrade from WIN7 to WIN10 AND a failed backup of my e-mails and documents I lost a lot of good programs: also NERO Burning ROM.
I receive NERO news, so I am registered somewhere...
Can someone of the support team answer this and give me an e-mail address to write to? I don't want my e-mail address mentioned in this topic.

Thanks in advance!
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