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I’m frustrated

Download failed

Download failed - Nero video2016 17.0.00600. purchased this item thru upgrade center downloads till the last bit the I get a "Failed to Download" from both cleverbridge.com d/l link in the email message and the nero.com link I received when I completed the purchase. Got any ideas on what is going on here???
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  • Hi Uneek-2,
    Maybe try a different web browser ... Firefox or Chrome, whichever gives a better result.

    You could try the "Trial stub" installer and enter your serial number into that to make it fully functional. Either during the installation, or via the Nero ControlCenter / Serial Numbers "Add" button afterwards.

    http://www.nero.com/eng/downloads/

    NEW! Nero Video 2016
    The Art Director! Movie-ready functions for photos and videos!

    Version Details (Nero_Video2016-03.03.2016_stub_trial.exe)
    Release Date: Thu Mar 3 2016
    File Size: 2.44MB (2563528B)
    MD5 Checksum: 5b84eb1255f78829eb1d13e8b01af3e6
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  • Well....that didn't work either.... I tried the trial d/l link.. it got about half way done then an error message popped up...I didn't catch the full name, but it stated that a file was missing in the d/l....I'll run it again to see if I can catch the entire message.. I am using FireFox this round...Don't seem to be having any better luck... I'm using the cleverbridge link in the email I got...will see if this works
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  • I’m happy
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    Yipee... Got it...after fussing with my system running Reg cleaners, virus & malware scans, removing, cleaning and re-installing my browsers, it downloaded just fine and installed without any problems...I suspect it was my virus program that was causing all the headaches. after the software downloaded it went thru a virus scan, and that was where everything fowled up ... once I got all the conflicts resolved, it all went as it should...Anti-virus software is a must, but sometimes it can sure be a pain where you don't want one
    thanks to everyone for your help.....
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