Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m Troubled,Angry,Hopefu;l

My Nero 8 advises free upgrade to Nero 9. But it does not upgrade to 9. Why..?

Why can't I upgrade my Nero 8 to Nero 9..? I am entitled to. Reinstalling Nero 8 I geuss the update link got lost. Please help me with my link.

I did not klnow this. So last year I bought Nero 12 and got it stolen. So what can I do. I have received the down;loadlinks for Nero 12. But the thief has my personal serial number. Or is this also in a file whitin the company. I am fond off Nero products. That's why I am using it.
1 person has
this question
  • Hi Huseifatu,
    Those older versions of Nero (8 and 9) are no longer officially supported by Nero.

    You might have some luck if you can email and if your email address is the same as when you purchased Nero 12, or you can supply some details about your purchase back then, they might be able to help you out regarding the lost / stolen serial number.

    Bear in mind, that they sometimes take about 5 working days to respond to emails.

    Also, there is no guarantee that they will be able to fix this situation for you, but it is worth a try.
  • (some HTML allowed)
    How does this make you feel?
    Add Image

    e.g. happy, confident, thankful, excited indifferent, undecided, unconcerned sad, anxious, confused, frustrated kidding, amused, unsure, silly