N11 Express/ROM trouble recognizing CD

I'm using N11. There are 2 issues.

1) Nero Express or Burning ROM both recognizes DVD and also writes on DVD without any issue. But not recognizes CD and also same files not writing to CD. When CD is inserted Express or ROM says not responding message.
2) Sometimes when I open Nero programmes I get an error message as below.

There was a problem starting c:\progra~1\common~1\system\sysmenu.dll
The specified module could not be found
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  • This is usually a firmware problem. I don't know what model drive you have so you should check to see if there's later firmware available (firmware is not the driver although some websites incorrectly interchange the terms).
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  • In continuation to above I have uninstalled CD/DVD and re installed.Earlier Windows itself was not recognizing CD. Now It is reading already written CD in Windows. But when I try to burn CD in N11 it ejects the disc out and ask for new disc and not recognize new disc also even if inserted.

    I have given below the error log. Pl.go through and reply.

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****
    XX06-00A3-U5MZ-AKE4-CH49-AZ3A-****-****

    Windows 7 6.1
    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100
    (Nero Express)
    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1211MB (1240784kB)
    Memory in use : 40 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    15.11.2014
    ISO
    22:03:17 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    22:03:18 #2 Text 0 File Isodoc.cpp, Line 7162
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    22:03:18 #3 Text 0 File Burncd.cpp, Line 3270
    TSSTcorp CDDVDW SN-S082H
    Super Link activated

    22:03:18 #4 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    22:03:18 #5 ISO9660GEN -11 File geniso.cpp, Line 3348
    First writeable address = 0 (0x00000000)

    22:03:18 #6 SPTI -1195 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x3A
    Sense Qual: 0x01
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
    Buffer x03db4680: Len x20

    22:03:18 #7 SPTI -1195 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
    CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x3A
    Sense Qual: 0x01
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
    Buffer x03db4680: Len x20

    22:03:18 #8 SPTI -1195 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
    CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x3A
    Sense Qual: 0x01
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
    Buffer x03db4680: Len x20

    22:03:18 #9 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    22:03:18 #10 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    22:03:18 #11 SPTI -1195 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x3A
    Sense Qual: 0x01
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
    Buffer x03db4680: Len x20

    22:03:18 #12 SPTI -1195 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
    CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x3A
    Sense Qual: 0x01
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
    Buffer x03db4680: Len x20

    22:03:18 #13 SPTI -1195 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1195)
    CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x3A
    Sense Qual: 0x01
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 3A 01
    Buffer x03db4680: Len x20

    22:03:30 #14 PHASE 40 File dlgbrnst.cpp, Line 2065
    Canceled by user

    22:03:30 #15 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    22:03:30 #16 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H
    Medium not present

    22:03:30 #17 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: CD-R/RW.)

    22:03:30 #18 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    22:03:30 #19 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
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  • I see you have Super Link enabled. Can you disable it? This has been a problem in the past.

    I think you have the latest firmware installed.

    In addition, please open Nero Express. In the help, choose About.... What is the full version number shown?
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  • In N11 burning ROM I went to Files, Options, Expert Features and there I clicked Restore default configuration and tried. Earlier it was not at all recognizing the CD and was spitting out my CD immediately. But after above it started recognizing which I could find out from Disc Info and also started burning process. But at 91% it stopped and below is log report. Please go through and try your level best to resolve my issue.

    And for above

    1) If I disable superlink by removing check mark in the box again it gets enabled I do not know how to remove it permanently.
    2) Regarding latest firmware yes I uninstalled and reinstalled to try whether it will resolve my issue
    3) Version No :11.2.10300.0.0

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****
    XX06-00A3-U5MZ-AKE4-CH49-AZ3A-****-****

    Windows 7 6.1
    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100
    (Nero Express)
    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1252MB (1282288kB)
    Memory in use : 38 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.11.2014
    ISO
    20:42:48 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    20:42:49 #2 Text 0 File Isodoc.cpp, Line 7162
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    20:42:49 #3 Text 0 File Burncd.cpp, Line 3270
    TSSTcorp CDDVDW SN-S082H
    Super Link activated

    20:42:50 #4 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    20:42:50 #5 ISO9660GEN -11 File geniso.cpp, Line 3348
    First writeable address = 0 (0x00000000)

    20:42:50 #6 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    20:42:50 #7 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    20:42:51 #8 Text 0 File DlgWaitCD.cpp, Line 333
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 65487

    20:42:51 #9 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    20:42:51 #10 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    20:42:51 #11 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    20:42:51 #12 Text 0 File ThreadedTransferInterface.cpp, Line 878
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 65488 (65488) = #65488/14:33.13
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 65488 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    20:42:51 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1094
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 134426624, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 65488 | 0 | 0x00
    65488 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    20:42:51 #14 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    20:42:51 #15 Text 0 File Burncd.cpp, Line 4462
    Caching options: cache CDRom or Network-Yes, small files-No ( ON

    20:42:51 #23 Text 0 File Mmc.cpp, Line 17863
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 01 00 10 00 00 00 00
    41 01 01 10 00 00 02 00
    41 aa 01 14 00 0e 23 0d

    20:42:51 #24 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    20:44:27 #25 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 65488 (FFD0h), length 0 blocks

    20:44:37 #26 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x00775040: Len x20

    20:47:37 #27 CDR -1169 File Writer.cpp, Line 300
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    20:47:37 #28 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once

    20:47:37 #29 TRANSFER -20 File ThreadedTransfer.cpp, Line 1222
    Could not perform Write

    20:47:37 #30 CDR -1169 File Writer.cpp, Line 339
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    20:47:38 #31 SPTI -1023 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x07430240: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    20:47:38 #32 Text 0 File DVDPlusDualLayer.cpp, Line 1462
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    20:47:38 #33 PHASE 38 File dlgbrnst.cpp, Line 2065
    Burn process failed at 24x (3,600 KB/s)

    20:47:38 #34 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    20:47:38 #35 Text 0 File Cdrdrv.cpp, Line 12125
    DriveLocker: UnLockVolume completed

    20:47:38 #36 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    20:47:38 #37 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    20:47:38 #38 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • Is that the complete log?

    I asked you about the serial number because the version shown in the log is 11.2.4.100 in contrast to what you (and I) have. However, it turns out the version shown in the log is for the nero.exe file that launches BR. I don't remember it ever showing the .exe version or maybe I haven't paying enough attention. At any rate, that's not an issue.

    This is what's stopping it-

    Logical unit not ready, operation in progress

    That means that the optical drive buffer is full, as if something else is using the drive. When active, Super Link, does the buffer underun protection. This isn't necessarily a bad thing but the message occurs when the drive isn't being written to yet. How is Super Link made available on your system- via Super Link cable?

    In the Windows AutoPlay options, what is it set to do when you insert a blank CD?

    Try writing at a slower speed such as 10x.
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  • 1) Yes. That's a complete log.
    2) Once again I verified and version no. is what I have given both in Express & ROM
    3) In Autoplay options if blank CD or DVD 'Create your own CD with Nero Express
    4) I'm unable to understand 'How is superlink made available? Just I'm checkin the box
    5)Below 10X burn log without superlink activation

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****
    XX06-00A3-U5MZ-AKE4-CH49-AZ3A-****-****

    Windows 7 6.1
    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100

    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1036MB (1061420kB)
    Memory in use : 49 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    16.11.2014
    UDF
    22:32:03 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    22:32:04 #2 Text 0 File Isodoc.cpp, Line 7162
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    UDF Mode : pure
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical

    22:32:04 #3 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    22:32:04 #4 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    22:32:04 #5 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    22:32:04 #6 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    22:32:04 #7 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    22:32:04 #8 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    22:32:13 #9 Text 0 File DlgWaitCD.cpp, Line 333
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 177247

    22:32:13 #10 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    22:32:13 #11 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    22:32:13 #12 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

    22:32:13 #13 Text 0 File ThreadedTransferInterface.cpp, Line 878
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 53656 (53656) = #53656/11:55.31
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 53656 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    22:32:13 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1094
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 2 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 110194688, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    123442 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    123442 | 2 | 0 | 0x41 | 0 | 0 | 0x00
    123592 | 2 | 1 | 0x41 | 53656 | 123592 | 0x00
    177248 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    22:32:13 #15 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    22:32:13 #16 Text 0 File Burncd.cpp, Line 4462
    Caching options: cache CDRom or Network-Yes, small files-No ( OFF

    22:32:13 #24 Text 0 File Mmc.cpp, Line 17863
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 02 00 10 00 1b 1b 43
    41 02 01 10 00 1b 1d 43
    41 aa 01 14 00 27 19 17

    22:32:13 #25 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    22:32:13 #26 Text 0 File CUDFTransferItem2.cpp, Line 712

    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
    Sectors to be written: 53656
    Session Start: Sector 123592
    Volume Structure: Sector [123592, 123848] (257 Sectors)
    Meta Data: Sector [123849, 123860] (12 Sectors)
    Data: Sector [123861, 176907] (53047 Sectors)
    After Data: Sector [176908, 176927] (20 Sectors)
    Trailer Track: Sector [176928, 177247] (320 Sectors)

    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
    PrepTime: 11-16-2014 22:32:04
    UDF Revision: 1.02
    UDF Partition Type: Physical
    UDF Special Mode: None
    Bytes per Sector: 2048
    Session Start: 123592
    Physical Partition Start: -1
    Total Capacity: 359847
    Multi Session Mode: Begin
    Disc Type: CD-R
    OS Class: 0
    Volume ID: New
    Allow Unicode Labels: 0
    Duplicate Meta Data: 1
    MS Info File: 0863F858
    VMS Rollback File: 00000000
    Create ISO bridge: 0
    ECC Block Length: 32
    Sparing Packet Length: 32
    Allocation Unit Size: 32
    Alignment Unit Size: 32
    Make Writable: 0
    Access Type: Read-only

    22:33:40 #27 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 177248 (2B460h), length 0 blocks

    22:34:04 #28 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x00703280: Len x20

    22:37:05 #29 CDR -1169 File Writer.cpp, Line 300
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    22:37:05 #30 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once

    22:37:05 #31 TRANSFER -20 File ThreadedTransfer.cpp, Line 1222
    Could not perform Write

    22:37:05 #32 CDR -1169 File Writer.cpp, Line 339
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    22:37:05 #33 SPTI -1023 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x08621740: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    22:37:05 #34 Text 0 File DVDPlusDualLayer.cpp, Line 1462
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    22:37:05 #35 PHASE 38 File dlgbrnst.cpp, Line 2065
    Burn process failed at 10x (1,500 KB/s)

    22:37:05 #36 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    22:37:05 #37 Text 0 File Cdrdrv.cpp, Line 12125
    DriveLocker: UnLockVolume completed

    22:37:05 #38 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    22:37:06 #39 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    22:37:06 #40 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • Change the AutoPlay option to "take no action". Does that help?
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  • No. After changing it and burning in 10X below is the error log.

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****
    XX06-00A3-U5MZ-AKE4-CH49-AZ3A-****-****

    Windows 7 6.1
    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100

    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1078MB (1104388kB)
    Memory in use : 47 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    17.11.2014
    UDF
    19:49:18 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    19:49:18 #2 Text 0 File Isodoc.cpp, Line 7162
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    UDF Mode : pure
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical

    19:49:19 #3 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    19:49:19 #4 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    19:49:19 #5 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    19:49:19 #6 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    19:49:19 #7 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    19:49:19 #8 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    19:49:25 #9 Text 0 File DlgWaitCD.cpp, Line 333
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 130527

    19:49:25 #10 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    19:49:25 #11 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    19:49:25 #12 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

    19:49:25 #13 Text 0 File ThreadedTransferInterface.cpp, Line 878
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 53640 (53640) = #53640/11:55.15
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 53640 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    19:49:26 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1094
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 2 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 110161920, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    76738 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    76738 | 2 | 0 | 0x41 | 0 | 0 | 0x00
    76888 | 2 | 1 | 0x41 | 53640 | 76888 | 0x00
    130528 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    19:49:26 #15 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    19:49:26 #16 Text 0 File Burncd.cpp, Line 4462
    Caching options: cache CDRom or Network-Yes, small files-No ( OFF

    19:49:26 #24 Text 0 File Mmc.cpp, Line 17863
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 02 00 10 00 11 05 0d
    41 02 01 10 00 11 07 0d
    41 aa 01 14 00 1d 02 1c

    19:49:26 #25 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    19:49:26 #26 Text 0 File CUDFTransferItem2.cpp, Line 712

    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
    Sectors to be written: 53640
    Session Start: Sector 76888
    Volume Structure: Sector [76888, 77144] (257 Sectors)
    Meta Data: Sector [77145, 77156] (12 Sectors)
    Data: Sector [77157, 130203] (53047 Sectors)
    After Data: Sector [130204, 130207] (4 Sectors)
    Trailer Track: Sector [130208, 130527] (320 Sectors)

    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
    PrepTime: 11-17-2014 19:49:19
    UDF Revision: 1.02
    UDF Partition Type: Physical
    UDF Special Mode: None
    Bytes per Sector: 2048
    Session Start: 76888
    Physical Partition Start: -1
    Total Capacity: 359847
    Multi Session Mode: Begin
    Disc Type: CD-R
    OS Class: 0
    Volume ID: New
    Allow Unicode Labels: 0
    Duplicate Meta Data: 1
    MS Info File: 0871B510
    VMS Rollback File: 00000000
    Create ISO bridge: 0
    ECC Block Length: 32
    Sparing Packet Length: 32
    Allocation Unit Size: 32
    Alignment Unit Size: 32
    Make Writable: 0
    Access Type: Read-only

    19:50:52 #27 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 130528 (1FDE0h), length 0 blocks

    19:51:17 #28 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x00684a80: Len x20

    19:54:17 #29 CDR -1169 File Writer.cpp, Line 300
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    19:54:17 #30 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once

    19:54:17 #31 TRANSFER -20 File ThreadedTransfer.cpp, Line 1222
    Could not perform Write

    19:54:17 #32 CDR -1169 File Writer.cpp, Line 339
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    19:54:17 #33 SPTI -1023 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x086b1740: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    19:54:17 #34 Text 0 File DVDPlusDualLayer.cpp, Line 1462
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    19:54:17 #35 PHASE 38 File dlgbrnst.cpp, Line 2065
    Burn process failed at 10x (1,500 KB/s)

    19:54:18 #36 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    19:54:18 #37 Text 0 File Cdrdrv.cpp, Line 12125
    DriveLocker: UnLockVolume completed

    19:54:18 #38 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    19:54:18 #39 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    19:54:18 #40 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • I presume the way it goes only Windows re-install will correct the issue or Neo re-install?
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  • Please note that at any time you can send an e-mail to techsupport@nero.com.

    The stage at which the error is coming up is independent of Nero. From what I can find on this error, something is trying to write to the drive at the same time you're trying to burn the disc from Nero. That's why I asked you to change AutoPlay so that no app should write to it when you insert the disc.

    I also don't think you would need to reinstall Windows. You can try uninstalling/reinstalling Nero but I don't think that would solve anything, but who knows.

    If you go to Control Panel, Device Manager, DVD/CD drives, is there an yellow exclamation point next to your drive?

    A possible approach is try uninstalling the drive and then rebooting and let Windows reinstall it.
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  • 1) No yellow triangle.
    2) For both Disk Drives & CD/DVD Drives Iuninstalled and got new driver installed during reboot. That's why you said last time it appears your driver is latest
    3) Yesterday full night from above link tried thro' Fixit twice. Both times after finishing log shows one issue unable to resolve ie: writing to disc. That's it threw the same problem which I gave to it back as log summary and saying all others are OK

    Don't know what to do further.
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  • The Windows driver is different than the firmware. You should install the latest firmware if it's not installed.

    If Fix It is throwning an error that can't be resolved, than it might be the drive. You could try cleaning it but the log doesn't go far enough to show that as a possible problem.

    I noticed in the last log that it says it is going to write about 53000 sectors but it's starting at a higher position than that. Could you try a different batch of discs? It also says that multi-session is on. Is that your intent?

    As I said, you can always ask tech support even though they're not supporting v11.
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  • As I said earlier

    1) I totally re-installed Windows 7 Ultimate 64 bit
    2) Re-installed Nero, got it updated.

    This took me almost a day. But same problem. DVD burning and CD not burning , stops at 91% and ejects out.

    I downloaded CDBurnerXP and in the same ejected CD burned the same project with this burner, it was a cakewalk. Got burned OK just like that.

    Now it is clear definately OS or Optical Drive or batch of disc is not issue. Some issue with Nero.

    Now how I'm supposed take the whole of this conversations to techsupport because they will ask from scratch everything and big question mark whether techsupport will help?

    Or can you escalate to Nero this issue. Because someunknown free software does the work but why not Nero that too after fresh reinstallation
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  • And by the bye I tried but where will we get firmware and how to update.Ok but I hope that's not required now the issue being clear. Anyhow let me know.
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  • After you reinstalled Windows, did you reinstall the drivers for your mobo and graphics. If you have a laptop, the drivers might have come on a disc with your system. If not, they should be at the laptop vendors support website. I don't think you would need to reinstall the drive firmware but am not sure.

    Just reference this thread in your e-mail.
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  • Once again formatted C.Reloaded Win 7 Ultimate 32 bit. Reinstalled N11. Burned CD and below is error text.

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****

    Windows 7 6.1

    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100

    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1456MB (1491104kB)
    Memory in use : 28 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.12.2014
    UDF
    09:20:32 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    09:20:33 #2 Text 0 File Isodoc.cpp, Line 7162
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    UDF Mode : pure
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical

    09:20:33 #3 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    09:20:33 #4 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    09:20:33 #5 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    09:20:33 #6 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    09:20:33 #7 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    09:20:33 #8 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    09:20:40 #9 Text 0 File DlgWaitCD.cpp, Line 333
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 38719

    09:20:40 #10 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    09:20:40 #11 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    09:20:40 #12 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

    09:20:40 #13 Text 0 File ThreadedTransferInterface.cpp, Line 878
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 4100 (4100) = #4100/0:54.50
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 4100 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    09:20:40 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1094
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 4 to 4: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 8704000, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    34470 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    34470 | 4 | 0 | 0x41 | 0 | 0 | 0x00
    34620 | 4 | 1 | 0x41 | 4100 | 34620 | 0x00
    38720 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    09:20:40 #15 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    09:20:40 #16 Text 0 File Burncd.cpp, Line 4462
    Caching options: cache CDRom or Network-Yes, small files-No ( start writing Lead-Out at LBA 38720 (9740h), length 0 blocks

    09:20:43 #25 PHASE 29 File dlgbrnst.cpp, Line 2014
    Maximum transfer rate test completed: 17.3x (2,606 KB/s)

    09:20:43 #26 Text 0 File Burncd.cpp, Line 4658
    Can only write at 20x instead of 24x,

    because speed of source data is too slow

    09:20:43 #27 PHASE 36 File dlgbrnst.cpp, Line 2065
    Burn process started at 20x (3,000 KB/s)

    09:20:43 #28 Text 0 File ThreadedTransferInterface.cpp, Line 2924
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #34620

    09:20:43 #29 Text 0 File Mmc.cpp, Line 17635
    StartDAO : CD-Text - Off

    09:20:43 #30 Text 0 File Mmc.cpp, Line 21639
    Set BUFE: Super Link -> OFF

    09:20:43 #31 Text 0 File Mmc.cpp, Line 17863
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 04 00 10 00 07 29 2d
    41 04 01 10 00 07 2b 2d
    41 aa 01 14 00 08 26 14

    09:20:43 #32 Text 0 File CUDFTransferItem2.cpp, Line 712

    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
    Sectors to be written: 4100
    Session Start: Sector 34620
    Volume Structure: Sector [34620, 34876] (257 Sectors)
    Meta Data: Sector [34877, 34880] (4 Sectors)
    Data: Sector [34881, 38386] (3506 Sectors)
    After Data: Sector [38387, 38399] (13 Sectors)
    Trailer Track: Sector [38400, 38719] (320 Sectors)

    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
    PrepTime: 12-01-2014 09:20:33
    UDF Revision: 1.02
    UDF Partition Type: Physical
    UDF Special Mode: None
    Bytes per Sector: 2048
    Session Start: 34620
    Physical Partition Start: -1
    Total Capacity: 359847
    Multi Session Mode: Begin
    Disc Type: CD-R
    OS Class: 0
    Volume ID: New
    Allow Unicode Labels: 0
    Duplicate Meta Data: 1
    MS Info File: 08DA4118
    VMS Rollback File: 00000000
    Create ISO bridge: 0
    ECC Block Length: 32
    Sparing Packet Length: 32
    Allocation Unit Size: 32
    Alignment Unit Size: 32
    Make Writable: 0
    Access Type: Read-only

    09:20:43 #33 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    09:21:03 #34 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 38720 (9740h), length 0 blocks

    09:21:15 #35 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x011e8d80: Len x20

    09:24:15 #36 CDR -1169 File Writer.cpp, Line 300
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    09:24:15 #37 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once

    09:24:15 #38 TRANSFER -20 File ThreadedTransfer.cpp, Line 1222
    Could not perform Write

    09:24:15 #39 CDR -1169 File Writer.cpp, Line 339
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    09:24:15 #40 SPTI -1023 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x08cf43c0: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    09:24:15 #41 Text 0 File DVDPlusDualLayer.cpp, Line 1462
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    09:24:15 #42 PHASE 38 File dlgbrnst.cpp, Line 2065
    Burn process failed at 20x (3,000 KB/s)

    09:24:15 #43 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    09:24:15 #44 Text 0 File Cdrdrv.cpp, Line 12125
    DriveLocker: UnLockVolume completed

    09:24:15 #45 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    09:24:16 #46 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    09:24:16 #47 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • Same log when tried in N11 express

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****

    Windows 7 6.1
    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100
    (Nero Express)
    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1421MB (1455140kB)
    Memory in use : 30 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.12.2014
    ISO
    09:27:48 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    09:27:49 #2 Text 0 File Isodoc.cpp, Line 7162
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    09:27:49 #3 Text 0 File Burncd.cpp, Line 3270
    TSSTcorp CDDVDW SN-S082H
    Super Link activated

    09:27:49 #4 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    09:27:49 #5 ISO9660GEN -11 File geniso.cpp, Line 3348
    First writeable address = 0 (0x00000000)

    09:27:50 #6 ISO9660GEN -11 File geniso.cpp, Line 3348
    First writeable address = 45620 (0x0000B234)

    09:27:50 #7 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    09:27:50 #8 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    09:27:56 #9 Text 0 File DlgWaitCD.cpp, Line 333
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 46227

    09:27:56 #10 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    09:27:56 #11 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    09:27:56 #12 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

    09:27:56 #13 Text 0 File ThreadedTransferInterface.cpp, Line 878
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 608 (608) = #608/0:8.8
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    09:27:56 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1094
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 5 to 5: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1552384, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    45470 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    45470 | 5 | 0 | 0x41 | 0 | 0 | 0x00
    45620 | 5 | 1 | 0x41 | 608 | 45620 | 0x00
    46228 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    09:27:56 #15 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    09:27:56 #16 Text 0 File Burncd.cpp, Line 4462
    Caching options: cache CDRom or Network-Yes, small files-No ( ON

    09:27:56 #24 Text 0 File Mmc.cpp, Line 17863
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 05 00 10 00 0a 08 14
    41 05 01 10 00 0a 0a 14
    41 aa 01 14 00 0a 12 1c

    09:27:56 #25 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    09:28:03 #26 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 46228 (B494h), length 0 blocks

    09:28:14 #27 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x006eff40: Len x20

    09:31:14 #28 CDR -1169 File Writer.cpp, Line 300
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    09:31:14 #29 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once

    09:31:14 #30 TRANSFER -20 File ThreadedTransfer.cpp, Line 1222
    Could not perform Write

    09:31:14 #31 CDR -1169 File Writer.cpp, Line 339
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    09:31:14 #32 SPTI -1023 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x0075d740: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    09:31:14 #33 Text 0 File DVDPlusDualLayer.cpp, Line 1462
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    09:31:14 #34 PHASE 38 File dlgbrnst.cpp, Line 2065
    Burn process failed at 24x (3,600 KB/s)

    09:31:14 #35 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    09:31:14 #36 Text 0 File Cdrdrv.cpp, Line 12125
    DriveLocker: UnLockVolume completed

    09:31:14 #37 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    09:31:14 #38 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    09:31:14 #39 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • I have written to techsupport with a copy of above link. Let me see when my problem will get resolved
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  • Would you try a burn at 10x? The burn speed is too high in both of the last logs.
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  • I will try and give you the feed back. This I tried earlier also as per your suggestion.

    But that's why I checked 'determine maximum write speed' check box in setting and it lowered the speed from 24X to 20X and started processing. This you can see in one of my logs.

    15 days back you can refer my log written in 10X. Anyhow I will try again and give you feed back.
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  • Please find below 10X burn fail log. Only improvement is earlier it stopped at 94% Now stopped at 98%. Does it give any clue?

    9003-0394-0K71-L6WZ-XH6M-TX50-****-****

    Windows 7 6.1
    IA32
    Nero Version: 11.2.4.100
    Internal Version: 11,2,4,100

    Recorder: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD-ROM: Version: SB01 - HA 1 TA 0 - 11.2.4.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1398MB (1432100kB)
    Memory in use : 31 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    2.12.2014
    UDF
    05:25:45 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    05:25:46 #2 Text 0 File Isodoc.cpp, Line 7162
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    UDF Mode : pure
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical

    05:25:46 #3 PHASE 214 File dlgbrnst.cpp, Line 2065
    Generation of disc structures started

    05:25:46 #4 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    05:25:46 #5 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    05:25:46 #6 Text 0 File compose.cpp, Line 969
    GenUDF2: 1 transfer items prepared.

    05:25:46 #7 PHASE 215 File dlgbrnst.cpp, Line 2065
    Generation of disc structures completed

    05:25:46 #8 Text 0 File Burncd.cpp, Line 3605
    Turn on Disc-At-Once, using CD-R/RW media

    05:25:51 #9 Text 0 File DlgWaitCD.cpp, Line 333
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 53727

    05:25:51 #10 Text 0 File DlgWaitCD.cpp, Line 345
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    05:25:51 #11 Text 0 File DlgWaitCD.cpp, Line 2970
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    05:25:51 #12 Text 0 File DlgWaitCD.cpp, Line 525
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert the disc to write to.
    (Medium in drive: CD-R. Medium required by compilation: CD-R/RW.)

    05:25:51 #13 Text 0 File ThreadedTransferInterface.cpp, Line 878
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 600 (600) = #600/0:8.0
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 600 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    05:25:51 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1094
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 6 to 6: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1536000, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    52978 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    52978 | 6 | 0 | 0x41 | 0 | 0 | 0x00
    53128 | 6 | 1 | 0x41 | 600 | 53128 | 0x00
    53728 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    05:25:51 #15 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    05:25:51 #16 Text 0 File Burncd.cpp, Line 4462
    Caching options: cache CDRom or Network-Yes, small files-No ( start writing Lead-Out at LBA 53728 (D1E0h), length 0 blocks

    05:25:51 #25 PHASE 29 File dlgbrnst.cpp, Line 2014
    Maximum transfer rate test completed: 666.6x (100,000 KB/s)

    05:25:51 #26 PHASE 36 File dlgbrnst.cpp, Line 2065
    Burn process started at 10x (1,500 KB/s)

    05:25:51 #27 Text 0 File ThreadedTransferInterface.cpp, Line 2924
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #53128

    05:25:51 #28 Text 0 File Mmc.cpp, Line 17635
    StartDAO : CD-Text - Off

    05:25:51 #29 Text 0 File Mmc.cpp, Line 21639
    Set BUFE: Super Link -> OFF

    05:25:51 #30 Text 0 File Mmc.cpp, Line 17863
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 06 00 10 00 0b 30 1c
    41 06 01 10 00 0b 32 1c
    41 aa 01 14 00 0b 3a 1c

    05:25:51 #31 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    05:25:51 #32 Text 0 File CUDFTransferItem2.cpp, Line 712

    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
    Sectors to be written: 600
    Session Start: Sector 53128
    Volume Structure: Sector [53128, 53384] (257 Sectors)
    Meta Data: Sector [53385, 53388] (4 Sectors)
    Data: Sector [53389, 53393] (5 Sectors)
    After Data: Sector [53394, 53407] (14 Sectors)
    Trailer Track: Sector [53408, 53727] (320 Sectors)

    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
    PrepTime: 12-02-2014 05:25:46
    UDF Revision: 1.02
    UDF Partition Type: Physical
    UDF Special Mode: None
    Bytes per Sector: 2048
    Session Start: 53128
    Physical Partition Start: -1
    Total Capacity: 359847
    Multi Session Mode: Begin
    Disc Type: CD-R
    OS Class: 0
    Volume ID: New
    Allow Unicode Labels: 0
    Duplicate Meta Data: 1
    MS Info File: 085429D0
    VMS Rollback File: 00000000
    Create ISO bridge: 0
    ECC Block Length: 32
    Sparing Packet Length: 32
    Allocation Unit Size: 32
    Alignment Unit Size: 32
    Make Writable: 0
    Access Type: Read-only

    05:26:07 #33 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 53728 (D1E0h), length 0 blocks

    05:26:32 #34 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x00655340: Len x20

    05:29:32 #35 CDR -1169 File Writer.cpp, Line 300
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    05:29:32 #36 TRANSFER -24 File ThreadedTransfer.cpp, Line 1222
    Could not perform end of Disc-at-once

    05:29:32 #37 TRANSFER -20 File ThreadedTransfer.cpp, Line 1222
    Could not perform Write

    05:29:32 #38 CDR -1169 File Writer.cpp, Line 339
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    05:29:32 #39 SPTI -1023 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x006fd700: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    05:29:32 #40 Text 0 File DVDPlusDualLayer.cpp, Line 1462
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    05:29:32 #41 PHASE 38 File dlgbrnst.cpp, Line 2065
    Burn process failed at 10x (1,500 KB/s)

    05:29:32 #42 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    05:29:32 #43 Text 0 File Cdrdrv.cpp, Line 12125
    DriveLocker: UnLockVolume completed

    05:29:32 #44 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    05:29:33 #45 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    05:29:33 #46 SPTI -1169 File SCSIPassThrough.cpp, Line 224
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • Same error consistently- logical unit not ready; operation in progress.

    Let's wait and see what tech support has to say.
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  • 1) There is no reply from techsupport.
    2) I burnt one CD downloading Cyberlink Power toGo9 trial version. Casually it got burnt.
    In the same CD I tried to add one more file with N11 Express. Failed at 94%.
    Tried to add the same file in the same CD with Cyberlink. Got added in seconds.
    Tried one more time with N11 Express. Failed again.
    Tried the same file with CDBurnerXP local software. Sucessfully burnt.

    I don't know what to say.

    No support from techsupport. Slowly started feeling to migrate to some other software
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  • Hi Vedanarayanan,

    You should receive an e-mail from TechSupport any moment today.
    Just some questions, maybe wither already asked them, and I missed it, it is a long thread:

    - Have you contacted the manufacturer of your CD drive? The firmware you use seems to be old. Maybe they have a new one. I suggest you to contact them directy.

    - You wrote you tried with a 10x speed. Is this the lowest speed you can select? Please select the lowest speed available.

    - Did you try with a different brand o CDs?

    Best regards,
    NeroUser
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  • All above as you said Wither already asked and tried and replied.

    Yes 10X is the lowest speed.

    I tried all brands.

    My question is very simple. When other softwares perform why not Nero in the same environment?

    Anyhow I have got a mail from techsupport. Let me try and give feed back.
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  • As per techsupport guidelines, ran a exe file and sent the generated log file to techsupport as attachment. Let me wait for reply
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  • Awaiting techsupport reply for 2 days. Why it takes too long for verifying a mail and reply?
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  • Generally, it takes 3-5 business days to get a technical response. Depending on their workload and the severity of the problem, it may take longer. The Nero system no longer returns an automated reply to acknowledge receipt of an e-mail.
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  • From tech support they asked to burn Audio CD through Windows Media Player. Burnt absolutely without any issue.

    Asked to upgrade N11 throgh control center and burn. Did it and also I'm doing it regularly.Burnt it afterwards. Failed at 91%. Sent the log.

    Asked to check any Antivirus software is active. Informed except Windows & N11 no other software in my lap.

    Awaiting reply from techsupport
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  • I downloaded Nero burn15 trial version and tried with it. Again failed. Similar trial version of Cyberlink burnt fully.

    Below is the log. If something new well you can try.

    8056-208A-4X1C-0TC7-C7K2-AKW0-****-****
    9003-0394-0K71-L6WZ-XH6M-TX50-****-****

    Windows 7 6.1
    IA32
    Nero Version: 16.0.11.0
    Internal Version: 16,0,11,0

    Recorder : FW version: SB01 - HA 1 TA 0 - 16.0.11.0
    Device bus : <> HA 1
    Host system bus :
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    CD/DVD-ROM : FW version: SB01 - HA 1 TA 0 - 16.0.11.0
    Device bus : <> HA 1
    Host system bus :

    === Scsi-Device-Map ===

    === CDRom-Device-Map ===
    TSSTcorp CDDVDW SN-S082H F: CdRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2038MB (2087352kB)
    Free physical memory: 1430MB (1464936kB)
    Memory in use : 29 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    6.12.2014
    UDF
    08:26:13 #1 Text 0 File SCSIPTICommands.cpp, Line 617
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    08:26:13 #2 Text 0 File Isodoc.cpp, Line 7684
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : TRUE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    UDF Mode : pure
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical

    08:26:13 #3 Text 0 File Burncd.cpp, Line 3454
    TSSTcorp CDDVDW SN-S082H
    Super Link activated

    08:26:13 #4 PHASE 214 File dlgbrnst.cpp, Line 2088
    Generation of disc structures started

    08:26:13 #5 Text 0 File compose.cpp, Line 970
    GenUDF2: 1 transfer items prepared.

    08:26:13 #6 Text 0 File compose.cpp, Line 970
    GenUDF2: 1 transfer items prepared.

    08:26:13 #7 PHASE 215 File dlgbrnst.cpp, Line 2088
    Generation of disc structures completed

    08:26:13 #8 Text 0 File Burncd.cpp, Line 3816
    Turn on Disc-At-Once, using CD-R/RW media

    08:26:14 #9 Text 0 File DlgWaitCD.cpp, Line 335
    [F: CDDVDW SN-S082H ] Last possible write address on media: 359846
    Last address to be written: 607

    08:26:14 #10 Text 0 File DlgWaitCD.cpp, Line 347
    [F: CDDVDW SN-S082H ] Write in overburning mode: NO (enabled: CD)

    08:26:14 #11 Text 0 File DlgWaitCD.cpp, Line 3087
    Recorder: TSSTcorp CDDVDW SN-S082H;
    CDR code: 00 97 17 06; OSJ entry from: Moser Baer India Limited
    ATIP Data:
    Special Info [hex] 1: D0 00 A0, 2: 61 11 06 (LI 97:17.06), 3: 4F 3B 4A (LO 79:59.74)
    Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

    08:26:14 #12 Text 0 File DlgWaitCD.cpp, Line 537
    [F: CDDVDW SN-S082H ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    08:26:14 #13 Text 0 File ThreadedTransferInterface.cpp, Line 879
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 608 (608) = #608/0:8.8
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [F: TSSTcorp CDDVDW SN-S082H]
    --------------------------------------------------------------

    08:26:14 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1095
    Prepare [F: TSSTcorp CDDVDW SN-S082H] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 1552384, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 608 | 0 | 0x00
    608 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: CD-R

    08:26:14 #15 Text 0 File SCSIPTICommands.cpp, Line 404
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    08:26:14 #16 Text 0 File Burncd.cpp, Line 4712
    Caching options: cache CDRom or Network-Yes, small files-No ( start writing Lead-Out at LBA 608 (260h), length 0 blocks

    08:26:14 #25 PHASE 29 File dlgbrnst.cpp, Line 2037
    Maximum transfer rate test completed: 24x (3,600 KB/s)

    08:26:14 #26 Text 0 File Burncd.cpp, Line 4908
    Can only write at 10x instead of 24x,

    because speed of source data is too slow

    08:26:14 #27 PHASE 36 File dlgbrnst.cpp, Line 2088
    Burn process started at 10x (1,500 KB/s)

    08:26:14 #28 Text 0 File ThreadedTransferInterface.cpp, Line 2926
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    08:26:14 #29 Text 0 File Mmc.cpp, Line 17655
    StartDAO : CD-Text - Off

    08:26:14 #30 Text 0 File Mmc.cpp, Line 21661
    Set BUFE: Super Link -> ON

    08:26:14 #31 Text 0 File Mmc.cpp, Line 17883
    CueData, Len=32
    41 00 00 14 00 00 00 00
    41 01 00 10 00 00 00 00
    41 01 01 10 00 00 02 00
    41 aa 01 14 00 00 0a 08

    08:26:14 #32 Text 0 File ThreadedTransfer.cpp, Line 275
    Pipe memory size 83836800

    08:26:14 #33 Text 0 File CUDFTransferItem2.cpp, Line 713

    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
    Sectors to be written: 608
    Session Start: Sector 0
    Volume Structure: Sector [0, 256] (257 Sectors)
    Meta Data: Sector [257, 260] (4 Sectors)
    Data: Sector [261, 265] (5 Sectors)
    After Data: Sector [266, 287] (22 Sectors)
    Trailer Track: Sector [288, 607] (320 Sectors)

    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
    PrepTime: 12-06-2014 08:26:13
    UDF Revision: 1.02
    UDF Partition Type: Physical
    UDF Special Mode: None
    Bytes per Sector: 2048
    Session Start: 0
    Physical Partition Start: -1
    Total Capacity: 359847
    Multi Session Mode: Begin
    Disc Type: CD-R
    OS Class: 0
    Volume ID: New
    Allow Unicode Labels: 0
    Duplicate Meta Data: 1
    MS Info File: 04A220E8
    VMS Rollback File: 00000000
    Create ISO bridge: 0
    ECC Block Length: 32
    Sparing Packet Length: 32
    Allocation Unit Size: 32
    Alignment Unit Size: 32
    Make Writable: 0
    Access Type: Read-only

    08:26:39 #34 Text 0 File WriterStatus.cpp, Line 245
    start writing Lead-Out at LBA 608 (260h), length 0 blocks

    08:27:03 #35 SPTI -1169 File SCSIPassThrough.cpp, Line 225
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
    Buffer x09121e00: Len x20

    08:30:04 #36 CDR -1169 File Writer.cpp, Line 301
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    08:30:04 #37 TRANSFER -24 File ThreadedTransfer.cpp, Line 1235
    Could not perform end of Disc-at-once

    08:30:04 #38 TRANSFER -20 File ThreadedTransfer.cpp, Line 1235
    Could not perform Write

    08:30:04 #39 CDR -1169 File Writer.cpp, Line 340
    Logical unit not ready, operation in progress
    F: TSSTcorp CDDVDW SN-S082H

    08:30:04 #40 SPTI -1023 File SCSIPassThrough.cpp, Line 225
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1023)
    CDB Data: 0x55 10 00 00 00 00 00 00 3C 00 00 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x2C
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 2C
    Buffer x090b72c0: Len x3c
    0x00 00 00 00 00 00 00 00 05 32 01 C4 08 00 00 00
    0x00 00 00 00 00 00 00 96 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    08:30:04 #41 Text 0 File DVDPlusDualLayer.cpp, Line 1464
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    08:30:04 #42 PHASE 38 File dlgbrnst.cpp, Line 2088
    Burn process failed at 10x (1,500 KB/s)

    08:30:04 #43 Text 0 File SCSIPTICommands.cpp, Line 454
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    08:30:04 #44 Text 0 File Cdrdrv.cpp, Line 12266
    DriveLocker: UnLockVolume completed

    08:30:04 #45 Text 0 File SCSIPTICommands.cpp, Line 617
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    08:30:04 #46 SPTI -1169 File SCSIPassThrough.cpp, Line 225
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1169)
    CDB Data: 0x1B 00 00 00 02 00
    Sense Key: 0x02 (KEY_NOT_READY)
    Sense Code: 0x04
    Sense Qual: 0x08
    Sense Area: 0x70 00 02 00 00 00 00 0A 00 00 00 00 04 08 00 80 FF FF
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  • I wouldn't expect it to change using v2015 and, sure enough, it didn't.

    I'm still bothered by the fact that Fix It found a problem but couldn't resolve it. If it is a buffering problem, I wouldn't think Fix It would see that.

    Excuse me if I've suggested this before-

    Go to Start, All Programs or Programs, Accessories. Find the Command Prompt. Right click on it and select "Run as administrator".

    Type in sfc /scannow. Run it. Does it find any problems? If so, reboot and run it again. If it still finds problems but can't resolve them, just try a burn.
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  • I will try above and give feed back. Before that let me give few of my observations so that you can think and give your feed back.

    1) All other softwares including windows burn after completion ejects the disc out. But N11 or N15 after 94 or 99% burn, disc keeps on spinning as if it is searching or trying to read something and also not getting ejected out even after error message. Only we have to open and take it out.

    2) I read somewhere. ASPI drivers will it contribute to this issue? But all my drivers are update. As I told you my lap is a new slate only with windows & Nero & Google chrome. All newly installed and updated with drivers. All other softwares I had been using I have thrown out temporarily.
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  • Ran SFC/SCANNOW. Result showed as no integrity system issues. Tried to burn in N11 Express. Stopped at 91%. No improvement. I think sending log is meaningless.
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  • Okay, I wanted to check because your initial post mentioned a problem with a .dll.

    We'll just have to wait for tech support.
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