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I’m frustrated

Nero 12 Blu-ray player error

I had to reinstall the Windows 10 and all the programs in my PC. After that, Nero blu-ray player doesn't work anymore, an error window is displayed : A critical internal error occurred. (1:0x03, 2:0x80400001).
Other errors are occurring in the Nero Control Center, and also with some free applications like Cover designer and Wave editor.
Can you help ?
Thanks
Julio Miceli
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