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I’m
very angry
nero 12 essentials software is crap!!!!!!!
I just received a pioneer blu-ray player with a Nero 12 essentials software disc. The software does not work. I did an update check and updated the software. I put a blu ray disc in and it said that I had to get a lot of other software. Then it gave me an error saying a critical error has occurred. Then it I clicked on a button or link and it took me to the nero web site wanting me to buy more software. I bought the drive with the software, which is supposed to work!
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Essentials versions are free and their capabilities are determined by the OEM. It is highly unlikely they would pay to include the Nero Blu-ray player. That is only available in purchased Platinum versions of Nero v11 through V15 Platinum or via a $30 plug-in for Nero MediaHome. I can't remember for sure but you also might have to buy another plug-in in order to use the blu-ray player.Comment -
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well since the arrow says I don't have a problem and my win 8.1 system say that your software has a critical error when I try to play a blu-ray disc then I see the problem is with nero and I will never buy any nero product ever!!!!!!!
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Hi Mark-
It's a critical error because you don't have the Nero blu-ray player, just as the original message you posted said. Essentials versions are very limited in what they can do.
I have no idea what arrow you're referring to. -
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the one in the upper right hand corner
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Why in the control center foes it say blu ray?
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The arrow in the upper right hand corner of what?
If you go to this path for a 64 bit system-
C:\Program Files (x86)\Nero
or this path for a 32 bit system-
C:\Program Files\Nero
is there a Nero Blu-ray player folder? -
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Wither - Yes there is a folder. Very much IS a problem. Why the hell would the software come with a prgram 'blu ray player' that does not work on a blu-ray I just burned with nero essential 12? This software is indeed crap!
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The blu-ray player is part of Nero MediaHome. It is installed but isn't usable without a purchased serial number. Nero has to pay a fee to the patent holders for blu-ray, mpeg-4 and AVCHD for each Nero user who wants to use them. That fee is paid out of the purchase price of a Nero Product.
What kind of blu-ray disc did you burn? In other words, which Nero app did you use and what did you select? It's likely a data disc. -
