NERO 12 Platinum can't recognize a new DVD/CD burner

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NERO 12 Platinum can't recognize a new DVD/CD burner. Any idea how to solve this? Thank you. David

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Wither 1 August 28, 2014 15:36

I assume that the Windows Explorer can see it. You might try checking to see if there's newer firmware for it. If you have a laptop, you should check at the laptop vendor's website. Elsewise, check at the drive manufacturer's website.

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I assume that the Windows Explorer can see it. You might try checking to see if there's newer firmware for it. If you have a laptop, you should check at the laptop vendor's website. Elsewise, check at the drive manufacturer's website.

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David Binar August 28, 2014 18:29

Thanks for the reply. The burner is a Samsung SH-118BB and the driver is up to date. I have Windows 8.1. I can watch DVDs and listen to music using a VLC Player. But Nero doesn't see the burner, only an image drive is displayed.
Any idea?
Thanks, David

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Thanks for the reply. The burner is a Samsung SH-118BB and the driver is up to date. I have Windows 8.1. I can watch DVDs and listen to music using a VLC Player. But Nero doesn't see the burner, only an image drive is displayed. Any idea? Thanks, David

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Wither 1 August 29, 2014 02:42

There's a difference between a driver and firmware. The driver would be the generic Win 8 driver. The firmware comes from Samsung or the laptop vendor.

I'm a little confused because the Samsung website calls it a driver and the version is 2.2.1. At another website I see the firmware as vSC00.

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- Omega Tester August 29, 2014 03:48
  
  You are indeed confused!
  
  At the Samsung site:
  
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- Wither 1 August 29, 2014 14:53
  
  So, plug-in his model number and tell me what the firmware version is.
  
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- Omega Tester August 29, 2014 15:01
  
  Wither 1,
  
  I'm sorry, but I'll have to let David take care of that. I was merely trying to help you clear up your misconceptions about drivers vs firmware. Did it help?
  
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- Wither 1 August 29, 2014 15:04
  
  I don't have any misconceptions about it. They are two different things.
  
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- Omega Tester August 29, 2014 15:09
  
  OMG! So, you stand by this nonsense: "The driver would be the generic Win 8 driver.."
  
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- Wither 1 August 29, 2014 15:15
  
  Tis true. The firmware is the operating system within the drive itself. All the driver does is communicate with Windows. In some cases, no driver is required. It's all in the firmware.
  
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- Omega Tester August 29, 2014 15:20
  
  Wither 1,
  
  Thank you for the explanation. Are you kidding me?
  
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There's a difference between a driver and firmware. The driver would be the generic Win 8 driver. The firmware comes from Samsung or the laptop vendor. I'm a little confused because the Samsung website calls it a driver and the version is 2.2.1. At another website I see the firmware as vSC00.

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David Binar August 29, 2014 15:09

I'd very much welcome a link to the firmware so I can download and install it.

many thanks!
David

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I'd very much welcome a link to the firmware so I can download and install it. many thanks! David

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Wither 1 August 29, 2014 15:23

http://www.samsung.com/us/support/dow...

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- Wither 1 August 29, 2014 15:23
  
  Make sure you set a system restore point before installing the new firmware.
  
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http://www.samsung.com/us/support/downloads

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NERO 12 Platinum can't recognize a new DVD/CD burner

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NERO 12 Platinum can't recognize a new DVD/CD burner

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