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I’m frustrated

Nero 12 Recode quits when I try to import an MKV

Nero 12 Platinum with Nero 12 Content Pack installed and fully updated.

(not sure where to find the build versions for the various software modules)

Running Windows 10 Pro 64Bit on an Asus Sabertooth 990FX R2, 16GB ram, AMD Phenom II X6, dual Sapphire R9 270X 4GB GPUs (Crossfired)

No overclocking going on.

Looked in another topic about Recode 12 issues under Win10, tried to follow the steps to disable DEP, but unsuccessful. Been too long in the Enterprise Storage Space, my PC and Windows Fu is weak.
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