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I’m frustrated

Nero 2016 installation failure on Windows 10

I had a previous version still working (nero 2012). I have just purchased a new licence for the 2016 version. I have download the installer. When I launched it a message inform me that my serial serial number is not good, then I can continue the installation, but later the installer tell me that something was wrong and that I should retry later.

I have try to disable the antivirus software and to run the installer has an administrator without any effect. Could you help please ?

Didier
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