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I’m frustrated

Nero 2016 Platinum installation issues with windows 10

can't install Nero 2016 Platinum on windows 10 keep getting error: nero installation cannot access one of the needed files because it is locked please close other applications and try again. ok this is a new hard drive & i don't have anything else open, i have restarted my computer & shut it off overnite and i still keep getting the same error. very frustrating, nero 16 was installed on another computer but i uninstalled it before re-installing it on a new drive. need help asap.
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