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I’m frustrated

nero 2018 upgrade will not install

I have just bought the upgrade version of nero platinum 2018 but when i try to instll all i get is a small window with 1158. It will not install or give me any information as to why not.
I have nero 11 installed.
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this question
  • Richard,

    Nero employees don't generally respond to issues raised in this 'user forum.' For help directly from Nero:

    Installation Issues

    Help with installation issues can be obtained directly from Nero by using the email contact form at Technical Support via e-mail. This requires a valid product serial number which has the form XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (8 groups of 4 characters/digits separated by dashes. Note: The serial number will not have the letter 'O'. Since this is a public forum, DO NOT post your serial number. If your serial number is not accepted, use the contact form at Nero Customer Service.

    Or, choose Tech Support or Customer Service
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