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I’m frustrated

Nero 2019 not burn DVD and Blu Ray

I buy Nero Burning Rom 2019 but I have a big problem. When I try to burn, Nero say me that my burner does not support DVDs and Blu-ray, but only CDs. But it's not true...With another software everything works. But I would like to use Nero, which I paid ......Help me!
1 person has
this problem
  • Hello Gabriele-

    When you open Burning Rom, click on the down arrow next to CD in the upper left hand corner of the opening dialogue box. You can select DVD or Blu-ray from there.

    Does that help?

    I should mention that, if you want to burn a Video disc from Burning Rom, you will need the appropriate structure (Video_TS folder for a DVD-Video or BDMV folder for a Blu-ray Video). Otherwise, it will only burn standard video files as a data disc.
    You create those structures in Nero Video.
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