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I’m frustrated

Nero 9 PhotoSnap is no snap for me.

I have Nero 9 and I can't get my pictures to display in PhotoSnap. When I try to display a picture so I can edit it, a small window pops up that lists the file #, the date I downloaded the picture, and the picture # and the phrase "could not be opened." I have used this Nero 9 for years and never had a problem with PhotoSnap and it just started happening over night. Can anybody help me?
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