Loading Profile...
Help get this topic noticed by sharing it on
Twitter,
Facebook, or email.
Twitter,
Facebook, or email.
Nero Activation Failed
I have been running Nero for quite a while. I am currently on Nero 2016 Premium with a valid Serial Number. My cleverbridge reference number is 92945291. I had a major power problem and both my main computer and backup computer took high losses. Until my new parts come in I have taken parts off both computers to get one running. I have had driver and other issues and have reinstalled Windows 10 probably 3 times in the last couple weeks. I just got my new DVD, installed your software and all went well until it tried to activate. It says I am running the software on more than one computer. However, I am not. I only have one computer even working right now. How do I get the activation reset so I can use the software again. My Serial Number accepts fine, just the activation fails.
-
Hello Don,
You can try sending an email to:
patent.activation@nero.com
along with the serial number details (39 characters long including the hyphens) explaining the situation and request a serial number reset / activation.Comment -
-
Hi,
You can send an email with your serial number and explaining your situation to:
patent.activation@nero.com
You can also contact Nero Technical Support by clicking on 'Contact Form':
http://www.nero.com/enu/support/conta... -
