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Nero Burning Rom 2016 won't open if I click on the desktop icon

I just installed a trial version of Nero Burning Rom 2016. But when I click on the desktop icon the program won't open. I see the round green Windows spinning thingy, indicating that something is going on, but after a few seconds it disappears, and nothing happens. I tried to use the Customer Support form, but I get the message that there is no support for trial versions. All the other programs on my desktop work just fine, btw, and yes, I have restarted my computer, several times.
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