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Nero Burning ROM keeps launching trial version despite buying full version from

I installed the trial version of Nero Burning ROM 2019. I was happy with it so uninstalled and it purchased the full version it from After re-installing, it still launches the trial version and asks me to upgrade by paying again. Can you please help me upgrade without having to pay again?

I followed the following steps but still run in to the same problem:

1. Uninstall all Nero products

2. Run the Nero First Aid application

3. Restart the machine

4. Delete everything in %temp%, %appdata%/local/Nero and %appdata/roaming/Nero

5. Re-install

I can share my serial number and order details if needed (not on public forum of course :)). I am happy to upgrade the trial and pay again if you are willing to re-imburse my payment since you will have a record of transaction in your system.
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