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Nero BurningRom 2016 does not currently work
Nero BurningRom 2016 does not currently work. It asks for my activation key but does not allow me to enter it. Instead it pushes me to the website where it wants me to pay for the 2018 version. I haven't used the 2016 application in a while but it should still work. I did confirm that the serial number is activated in the Control Panel. Please advise. Thanks.
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Hi LaVenus-
I need to distinguish between an activation key and a serial number. What is required is a serial number. Is your serial number 39 characters, including the hypens (don't post your whole serial number here)?
When you refer to Control Panel, are you talking about the Nero ControlCenter? There would be no serial numbers in the Windows Control Panel.
Just to be sure, did you purchase v2016 at the online shop? -
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It is a serial number and its 39 characters. Yes I purchased it from the online shop. And I see the number in the Nero Control Panel.
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Although you haven't answered yet, if you're selecting a video project, such as DVD-Video, AVCHD-DVD, or Blu-ray Video and all you have is video files which haven't been authored into the corresponding disc structure, Burning Rom won't work. For instance, DVD-Video requires a Video_Ts folder. Those types of structures are created using your video files in Nero Video or like software. You can burn them to disc using Nero Video.
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After I copy the disc, I select burn. That's when it tells me the message about activation
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I used this before when I first purchased it and it was pretty simple to use. However its not functioning for burning now
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Okay. I guess you're selecting DVD Copy or another type of disc copy.
I assume the disc you're trying to copy isn't copy protected. Most commercial discs are. You can't copy a copy protected disc in Nero.
Would you give me a screen shot of the error message or the exact wording of the error message where activation is mentioned?
Did you ever have Burning Rom installed on another computer? Have you ever had to reinstall Windows since you first installed Burning Rom. -
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