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I’m not happy

Nero BurningRom 2016 does not currently work

Nero BurningRom 2016 does not currently work. It asks for my activation key but does not allow me to enter it. Instead it pushes me to the website where it wants me to pay for the 2018 version. I haven't used the 2016 application in a while but it should still work. I did confirm that the serial number is activated in the Control Panel. Please advise. Thanks.
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