nero don't run -.-

nero don't run
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  • Hello Axel Huerta,

    Please provide us with some log files and more details. (Example: which Icon has been selected to start the app)
    The technical support team will then analyze them accordingly in order to find out what is causing this crash.

    Click the following link to download the "GetSupportFiles.zip" file to your hard drive:
    http://www.nero.com/link.php?topic_id...

    Extract the zipped file on your hard drive using WinZip or WinRAR. Start the tool by double-clicking the EXE-file.
    -> The "C:\WINDOWS\system32\cmd.exe" window opens.
    The tool may take several minutes.
    You can track the single steps in the displayed window.

    After the tool has successfully run you will find a file named "NeroSupport.cab" on your desktop.

    Please send us this file as an e-mail attachment to nero-forum@nero.com and refer to this forum entry, thanks!
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  • I'd be interested in which version of Nero he's using and what doesn't run, including error messages.
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